IT Support Specialist

4 weeks ago


Gateshead, Gateshead, United Kingdom In Technology Group Full time

Due to continued growth, In Technology Group is looking for a skilled Technical Operations Engineer to join their team in Gateshead. This role offers a competitive salary of £27,000 - £32,000 and a range of benefits.

The successful candidate will provide 2nd line technical support to a diverse client base, supporting onsite client operations alongside remote troubleshooting. They will also assist with escalations from 1st line support to ensure swift resolutions and collaborate with internal teams to enhance IT systems and resolve technical issues.

The ideal candidate will have experience with Active Directory, Office 365, Windows Server and/or Apple OS, networking and VOIP, and hardware setups and troubleshooting. They will also have excellent communication skills and be able to work effectively in a fast-paced environment.

Benefits of this role include 30 days paid annual leave, a company pension scheme, access to a discount hub and cycle-to-work scheme, healthcare CrashPlan, and free onsite parking.



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