Network Support Specialist
3 weeks ago
About EngineeringUK
At EngineeringUK, we're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. Our vision is to become a company that is on the side of passengers and freight users.
Vacancy Details
Location: Doncaster / Manchester / York
Band & Salary: 43,588 to 49,037 depending on experience.
Job Summary
We're seeking a skilled Network Support Specialist to join our team. As a key member of our operations team, you'll play a critical role in ensuring the smooth operation of our railway systems.
Key Responsibilities
- Diagnose and formulate resolutions to complex incidents and collaborate with all necessary support teams in order to restore service within Service Level Agreements (SLAs) and minimise the impact to the customer.
- Contribute to the planning and implementation of preventative maintenance of systems, including performing activities such as monitoring, troubleshooting, backup & restore to improve system/application performance and minimise outages to the Voice services.
- Review, accept and perform modifications or enhancements to the technology sub-system hardware and software, using agreed Methods of Procedure (MOPs) so that systems can be maintained.
- Produce and maintain documented operational procedures for all network environments and in-scope applications to enable new services to be introduced into maintenance.
- Produce and deliver training and knowledge transfer and ongoing support to the Network Management Centre (NMC) to improve capabilities.
- Provide Subject Matter Expert (SME) input to project and change related activities within the technical discipline of Voice, in order to deliver a service that is operational and maintainable.
- Provide an escalation point for the NMC, as part of a 24/7 operation, to perform the duties of the Technical Person in Charge (TPIC), during major incidents, in order to develop a clear restoration plan and mitigate the risk to service availability.
About the Role
Our railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers. Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.
What We Offer
- Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
- Defined benefit pension scheme.
- 75% subsidy on rail and underground season tickets.
- Up to 75% off leisure travel.
- Interest-free travel loan for train and car park season tickets.
- Discounts at stations with your Network Rail pass.
- Flexible/hybrid working arrangements.
- Healthcare Scheme, GymPass discounts, Cycle to work plus more.
- Generous maternity, paternity, and adoption leave to support our employees during significant life moments.
-
Network Support Specialist
3 weeks ago
Doncaster, Doncaster, United Kingdom Network Rail Full timeAbout the RoleAt Network Rail, we're at the forefront of technology and innovation, shaping the future of the railway industry. As a Network Support Specialist, you'll be part of our Digital, Data, and Technology (DDaT) directorate, enabling our customers and industry partners with modern and transformative technology.Key ResponsibilitiesDiagnose and resolve...
-
Network Support Specialist
3 weeks ago
Doncaster, Doncaster, United Kingdom Network Rail Full timeAbout Network RailAt Network Rail, we're at the forefront of technology and innovation, transforming how we provide services to passengers and freight customers. Our Digital, Data, and Technology (DDaT) teams are driving force behind every operation, every decision, and every solution. From day-to-day IT operations to extensive delivery programmes, we're...
-
Network Support Specialist
4 weeks ago
Doncaster, Doncaster, United Kingdom Network Rail Full timeTransforming the Railway Industry with TechnologyAt Network Rail, we're at the forefront of technology innovation, shaping the future of our industry. As a Network Support Specialist, you'll be part of our Digital, Data, and Technology (DDaT) directorate, enabling our customers and industry partners with modern and transformative technology.Our team operates...
-
Voice Network Support Specialist
4 weeks ago
Doncaster, Doncaster, United Kingdom Network Rail Full timeTransforming the Railway Industry with Digital InnovationNetwork Rail is at the forefront of digital transformation, and we're seeking a skilled Voice Network Support Specialist to join our team. As part of our DDaT directorate, you'll play a critical role in enabling our customers and industry partners with modern and transformative technology.Working as...
-
Network Support Specialist
4 weeks ago
Doncaster, Doncaster, United Kingdom Network Rail Full timeTransform the railway industry with cutting-edge technology and innovation. As a Network Support Specialist, you'll be part of the Digital, Data, and Technology (DDaT) directorate, enabling customers and industry partners with modern and transformative technology.With a talented and passionate workforce, you'll foster empowered individuals and teams who...
-
Voice Network Support Specialist
3 weeks ago
Doncaster, Doncaster, United Kingdom Network Rail Full timeAs a Voice Network Support Specialist at Network Rail, you will be part of a talented and passionate workforce that fosters empowered individuals and teams. Your skills will be utilised, honed, and expanded as you embark on a journey to enable our customers and industry partners with modern and transformative technology.Working as part of a small tier 3...
-
Network Support Specialist
4 weeks ago
Doncaster, Doncaster, United Kingdom Network Rail Full timeAs a key member of the Network Rail team, you will play a critical role in ensuring the smooth operation of our voice network. Your expertise will be instrumental in identifying and resolving complex voice network failures, working closely with our tier 2 colleagues to escalate and resolve issues.With a focus on proactive support, you will work to maximise...
-
Transportation Network Specialist
1 week ago
Doncaster, Doncaster, United Kingdom Network Rail Full timeJob DescriptionWe are seeking a skilled Transportation Network Specialist to join our team at Network Rail. This is an exciting opportunity to work in a fast-paced environment, ensuring the safe and efficient operation of our rail network.About the RoleThe successful candidate will be responsible for maintaining and repairing electrical and mechanical...
-
Telecommunications Network Specialist
1 week ago
Doncaster, Doncaster, United Kingdom Network Rail Full timeAbout the RoleThe railway industry has a rich history of technological innovation, with over 200 years of transformation. As a leading national railway, we're at the forefront of digital, data, and technology-driven solutions. This role plays a critical part in our ongoing efforts to reshape the railway.Our team is responsible for ensuring the smooth...
-
Network Infrastructure Specialist
4 weeks ago
Doncaster, Doncaster, United Kingdom Hamilton Barnes Associates Limited Full timeJob Title: Data Centre Network EngineerJob Summary: We are seeking an experienced Network Engineer to join our team at Hamilton Barnes Associates Limited. As a Data Centre Network Engineer, you will be responsible for deploying, configuring, and managing entire network solutions.Key Responsibilities:Deploy and configure routers and switchesDeploy and...
-
Senior Support Worker
4 weeks ago
Doncaster, Doncaster, United Kingdom Creative Support Full timeWe are seeking a compassionate and highly motivated Senior Support Worker to join our Doncaster Supported Living Services team. As a Senior Support Worker, you will work alongside the Team Leader to deliver high-quality, outcome-focussed support to tenants with a range of complex needs, including learning disabilities, autism, and complex needs.Your role...
-
Senior Support Worker
1 month ago
Doncaster, Doncaster, United Kingdom Creative Support Full timeWe are seeking a compassionate and highly motivated Senior Support Worker to join our team in Doncaster, South Yorkshire. As a Senior Support Worker, you will play a vital role in delivering high-quality, person-centred support to individuals with complex needs.Your key responsibilities will include:Developing and leading the team to ensure tenants receive...
-
Learning Support Specialist
3 weeks ago
Doncaster, Doncaster, United Kingdom Randstad Student Support Full timeAbout the Role:We are seeking a reliable and organised individual to join our team as a Support Assistant for Students with Needs in Doncaster.This flexible role is perfect for students who want to work on campus, with no weekends and term-time only hours.As a Support Assistant, you will provide practical support to students with disabilities, helping them...
-
Signalling Project Delivery Specialist
14 hours ago
Doncaster, Doncaster, United Kingdom Network Rail Full timeAbout the RoleWe are seeking an experienced Signalling Senior Project Engineer to join our multidisciplinary engineering team in delivering projects within the CRSA portfolio.Key ResponsibilitiesImplement Network Rail systems and procedures to ensure a cost-effective, high-quality, safe, and environmentally responsible approach to design, construction,...
-
Telecare and Security Systems Support Engineer
2 weeks ago
Doncaster, Doncaster, United Kingdom Network Communication Systems Ltd Full timeJob Title:Telecare and Security Systems Support EngineerNetwork Communication Systems Ltd is seeking an experienced Telecare and Security Systems Support Engineer to join our team. As a key member of our engineering team, you will provide high-quality support services to our customers, ensuring that our telecare and security systems are functioning...
-
Datacentre Network Engineer
3 weeks ago
Doncaster, Doncaster, United Kingdom Hamilton Barnes Associates Limited Full timeNetwork Engineer Job OpportunityHamilton Barnes Associates Limited is seeking an experienced Network Engineer to join their team.This role involves deploying, configuring, managing, and supporting entire network solutions.Key Responsibilities:Deploy and configure routers and switchesDeploy and configure Data Centre technologiesSupport LAN, WAN and WLAN...
-
Learning Support Assistant in Doncaster
4 weeks ago
Doncaster, Doncaster, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Learning Support AssistantLocation: Doncaster & SurroundsCompany: Hays Specialist Recruitment LimitedJob Type: Full-TimeSalary: Competitive, based on experienceWe are seeking a warm and enthusiastic Learning Support Assistant to join our team in Doncaster. The successful candidate will provide personalized support to students, both one-on-one and...
-
Telecare and Security Support Engineer
4 weeks ago
Doncaster, Doncaster, United Kingdom Network Communication Systems Ltd Full timeJob OverviewTo provide high-quality engineering support services to the full range of company and third-party products in an efficient and professional manner, continually meeting or exceeding given performance targets as directed by their Service Manager.Key ResponsibilitiesRepair and maintain existing equipment and systems across the full range of...
-
Learning Support Assistant in Doncaster
4 weeks ago
Doncaster, Doncaster, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Learning Support AssistantLocation: Doncaster & SurroundsCompany: Hays Specialist Recruitment LimitedJob Type: Full-TimeSalary: Competitive, based on experienceWe are seeking a warm and enthusiastic Learning Support Assistant to join our friendly team in Doncaster. The ideal candidate will have a passion for helping students thrive and possess...
-
Care Support Specialist
3 days ago
Doncaster, Doncaster, United Kingdom Mencap Full timeCare Support SpecialistAt Mencap, we're seeking a dedicated Care Support Specialist to join our team in Doncaster. This role is an excellent opportunity for individuals who are passionate about supporting people with learning disabilities.About the Role:We offer a supportive and inclusive work environment where you can grow and develop your skills. As a Care...