Counsellor - Employee Assistance Programme
3 weeks ago
As a Counsellor on our Employee Assistance Programme, you will provide immediate emotional support and guidance to callers on our 24/7 helpline. You will complete clinical assessments and signpost appropriately, while also providing structured telephone/video counselling to clients. This role is ideal for a qualified counsellor looking to join a company that invests in their development and career progression.
Key Responsibilities- Provide an efficient and effective telephone counselling service to all callers
- Demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk
- Provide "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution
- Minimum diploma level 4 in Counselling & minimum of 150 counselling hours
- 12 months post qualification experience
- Registered member of the BACP or equivalent (or COP booked)
- Relevant telephone experience
- High level of computer literacy (MS Office, Word, Excel and PowerPoint)
- High level of organisational ability; ability to work to tight deadlines and targets
- Good communication and customer service skills
- BACP (or equivalent) membership and accreditation paid for
- BACP CBD Hub
- Up to £70 per month for supervision
- Monthly incentives such as weekends away
- 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service
- Day off on your birthday
- Cash plan for you (and your children, if any)
- Contractual sick pay
- Private medical insurance after 5 years' service
- Pension Plan and Life Insurance
- Pension plan contributions increase after 5- and 7-years' service
- Holiday season bonus after 3 years' service
- Profit share scheme
- Season ticket loan scheme after 6 months and successful completion of probationary period
- Cycle to work scheme after 6 months and successful completion of probationary period
- Access to Employee Assistance Programme
- Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday
- Company incentives, access to discount schemes
- Discounted glasses/contact lenses prescription
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Counsellor - Employee Assistance Programme
3 weeks ago
Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeAbout the RoleWe are seeking a skilled Counsellor to join our team as an Employee Assistance Programme (EAP) Counsellor. As a Counsellor, you will provide confidential and supportive telephone counselling services to clients, helping them navigate various personal and professional challenges.Key Responsibilities* Provide efficient and effective telephone...
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Counsellor - Employee Assistance Programme
4 weeks ago
Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeJob Title: Counsellor - Employee Assistance ProgrammeWe are seeking a qualified Counsellor to join our team as an Employee Assistance Programme (EAP) Counsellor. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide...
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Counsellor - Employee Assistance Programme
4 weeks ago
Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeJob Title: Counsellor - Employee Assistance ProgrammeWe are seeking a qualified Counsellor to join our team as an Employee Assistance Programme (EAP) Counsellor. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide...
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Counsellor - Employee Assistance Programme
4 weeks ago
Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeJob Title: Counsellor - Employee Assistance ProgrammeWe are seeking a qualified Counsellor to join our team as an Employee Assistance Programme (EAP) Counsellor. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key...
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Counsellor - Employee Assistance Programme
3 weeks ago
Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeAbout the Role:We are seeking a skilled Counsellor to join our team as an EAP Counsellor. As a Counsellor, you will provide an efficient and effective telephone counselling service to clients, demonstrating an ability to work with a variety of individuals and presenting issues. Key Responsibilities:* Provide telephone counselling services to clients* Work...
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Counsellor for Employee Assistance Programme
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Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeJob OverviewWe are seeking a skilled Counsellor to join our team in providing immediate emotional support and guidance to callers on our 24/7 helpline. The successful candidate will complete clinical assessments and signpost appropriately, while also providing structured telephone/video counselling to clients.Key Responsibilities:Providing an efficient and...
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Counsellor - Employee Assistance Programme
3 weeks ago
Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeJob OverviewWe are seeking a skilled Counsellor to join our team in providing immediate emotional support and guidance to callers on our 24/7 helpline. The successful candidate will be responsible for completing clinical assessments and signposting appropriately, as well as providing structured telephone/video counselling to clients.Key...
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Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeEAP Counsellor role available with a trusted health and wellbeing network, offering a comprehensive employee assistance programme with 24/7 support services to employers across various sectors.This is a great opportunity to join the industry-leading EAP and OH provider as an EAP Counsellor, providing an efficient and effective telephone counselling service...
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Counsellor - Employee Assistance Programme
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Counsellor Position
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Counsellor - Health and Wellbeing Specialist
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Counsellor Position
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Counsellor Position
4 weeks ago
Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeJob Title: Part-time CounsellorWe are seeking a qualified Counsellor to join our team as a Part-time Counsellor. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective telephone counselling...
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Counsellor (Full/part time)
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Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timePart-time Counsellor OpportunityWe are seeking a qualified Counsellor to join our team as a Part-time Counsellor. Our client, a leading health and wellbeing network, offers a comprehensive employee assistance programme providing 24/7 caring and compassionate support services to employers across various sectors.Key Responsibilities:Provide efficient and...
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Counsellor (Full/part time)
1 month ago
Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timePart-time Counsellor OpportunityWe are seeking a qualified Counsellor to join our team as a Part-time Counsellor. Our client, a leading health and wellbeing network, offers a comprehensive employee assistance programme providing 24/7 caring and compassionate support services to employers across various sectors.Key Responsibilities:Provide efficient and...
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Counsellor Helpline Specialist
3 weeks ago
Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeJob OverviewAs a Counsellor Helpline Specialist, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately. The role also includes structured telephone/video counselling clients, which can be counted towards BACP accreditation.Day to Day Responsibilities:•...
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Counsellor (Full/part time)
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Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timePart-time Counsellor OpportunityWe are seeking a qualified counsellor to join our team as a part-time counsellor. As a counsellor, you will provide an efficient and effective telephone counselling service to all callers, demonstrating the ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at...
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Counsellor (Full/part time)
4 weeks ago
Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timePart-time Counsellor OpportunityWe are seeking a qualified counsellor to join our team as a part-time counsellor. As a counsellor, you will provide an efficient and effective telephone counselling service to all callers, demonstrating the ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at...
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Counsellor - Helpline Support
4 weeks ago
Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeJob OverviewWe are seeking a qualified Counsellor to join our team as an EAP Counsellor, providing immediate emotional support and guidance to callers on our 24/7 helpline. This is a great opportunity to join a leading EAP and OH provider, and a Sunday Times 'Best Places to Work' organisation.Key Responsibilities:Providing an efficient and effective...
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Hinckley, Leicestershire, United Kingdom The Portfolio Group Full timeJob OverviewAs a Counsellor with our client, a leading EAP and OH provider, you will provide immediate emotional support and guidance to callers on the 24/7 helpline, completing clinical assessments and signposting appropriately. The role also includes structured telephone/video counselling clients, which can be counted towards BACP accreditation.Day to Day...
