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Deputy Head of Cabin Crew Training Manager

2 months ago

Gatwick, United Kingdom Forward Assist Recruitment Full time
Job Title: Deputy Head of Cabin Crew Training

Forward Assist Recruitment is seeking a highly skilled and experienced professional to fill the role of Deputy Head of Cabin Crew Training. This position is based at London Gatwick and offers hybrid working, with regular travel required for training delivery and occasional flight duties.

Key Responsibilities:
  • Support the Head of Cabin Crew Training & Safety in development activities, driving innovation, and fostering a culture of continuous development.
  • Assist in defining and overseeing the cabin crew training strategy and implementation.
  • Act as a team leader in the absence of the Head of Cabin Crew Training & Safety.
  • Attend management meetings and report on department activity and updates as required.
  • Participate in Cabin Safety Liaison Group meetings with Cabin Services Management, Cabin Safety, and CLG members.
  • Contribute to the training department's overall objectives and key performance indicators to support the growth and performance of the Company.
  • Liaise with the Crew Training Coordinator's to ensure efficient management of crew training records and expiries.
  • Develop company and customer training programs and syllabi.
  • Deliver training programs to Cabin Crew & Flight Crew for company and customers.
  • Ensure compliance with UK CAA regulations and requirements.
  • Conduct departmental audits, risks assessments, and compliance checks.
  • Conduct Cabin Monitoring Checks & Line Checks.
Requirements:
  • Valid UK CCA or ability to obtain a UK CAA/UK Medical certificate.
  • Train the Trainer or equivalent teaching qualification.
  • Current or previous CIN holder.
  • AET L3 certification or equivalent if currently holding a CIN.
  • RFX certification.
  • CRMT certificate.
Desirable Skills and Experience:
  • Previous experience in airline cabin crew training management or a similar role.
  • Proficiency in creating training materials using Microsoft, Prezi, and Canva.
  • Computer literate with the ability to produce manuals and materials to support the training department.
  • Familiarity with LMS program development is desirable.
  • In-depth knowledge of UK CAA regulations and processes.
  • Experience of authority and training inspections is desirable.
  • Ability to deliver comprehensive training including CRM/SEP/Fire and Smoke/Aviation Medicine/Aviation Security/Dangerous Goods and upskill courses.
  • Ability to identify and respond to learning needs.
  • Ability/experience in setting Key Performance Indicators.
  • Experience in performance management of training personnel.