Service Administrator
2 weeks ago
About Marshall Motor Group
Marshall Motor Group is a leading car dealer group representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. With 141 dealerships across 34 UK counties, we are passionate about our people and customers.
Our Values
We are committed to delivering an exceptional level of service to our customers and colleagues. Our values include:
- Providing excellent customer service
- Building strong relationships with our customers and colleagues
- Continuously improving our processes and services
- Supporting the growth and development of our people
About the Role
We are seeking a highly organized and customer-focused Service Administrator to join our team. As a Service Administrator, you will be responsible for ensuring the accurate and timely completion of all department administration. This will include:
- Managing customer inquiries and requests
- Coordinating service appointments and bookings
- Processing customer payments and transactions
- Providing administrative support to the service team
Key Responsibilities
The successful candidate will have:
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work accurately and efficiently in a fast-paced environment
- Knowledge of Microsoft Office and other administrative software
What We Offer
We offer a competitive salary and benefits package, including:
- 25 days annual leave plus bank holidays
- Life assurance and pension scheme
- Wellbeing support and employee discount schemes
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply online. We look forward to hearing from you.
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