Yorkshire Apprenticeship Coach

2 days ago


Yorkshire and the Humber, United Kingdom Hays Travel Ltd Full time
Job Title: Yorkshire Apprenticeship Coach

We are seeking an experienced Yorkshire Apprenticeship Coach to join our team at Hays Travel Ltd. As a key member of our training team, you will play a vital role in supporting the development of our Retail apprentices in Yorkshire.

About the Role:

The successful candidate will be responsible for delivering training and assessments for Retail apprentices working towards their Travel Consultant Apprenticeship. This role requires someone who is passionate about learning and development, with excellent communication and coaching skills.

Main Responsibilities:

* Assess, coach, and develop apprentices during individual progress reviews, selecting quality evidence to showcase their capabilities.
* Deliver inspiring and motivational training that engages learners and achieves the desired impact.
* Evaluate the effectiveness of current training sessions and suggest improvements.
* Research and write engaging training content for virtual and classroom delivery.
* Maintain a strong awareness of Safeguarding, Prevent, and British values.
* Effectively communicate and promote organisational changes.
* Possess knowledge and high-level competency with department and company technology.
* Be able to self-reflect and identify areas for personal development.
* Demonstrate a motivated 'can-do' attitude, striving for excellence in all areas of the role.

Qualifications & Experience:

* Previous experience working in a Customer Service environment.
* Previous experience in Retail Travel sales.
* Previous experience of classroom/remote delivery.
* Previous delivery experience of Core Skills.

Desirable Qualifications:

* Level 3 qualification in Education and Training.
* Level 3 assessment award.
* Level 4 Quality Assurance.

Competencies:

* Excellent organisational and time management skills.
* Strong initiative skills to drive business objectives forward.
* Flexible to meet the needs of the business.
* Attention to detail and high levels of accuracy.
* Strong digital skills.
* Assertive/confident classroom management techniques.

Estimated Salary: £28,000 - £38,000 per annum.

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