Complaints Resolution Specialist

Vacancy OverviewThe Platform Housing Group is seeking an experienced Customer Experience Advisor to join our growing team. We are looking for professionals who are passionate about making a real difference in the lives of our customers.Key ResponsibilitiesInvestigate customer complaints and provide high-quality resolutionCollaborate with the Customer...

As a Customer Service Resolution Specialist, you will play a crucial role in delivering exceptional customer experiences. You will be responsible for handling accident claims from our customers, ensuring they are kept up to date throughout the process.The successful candidate will have high levels of customer service and empathy, with a good eye for detail...

Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Global Technology Solutions Ltd. The successful candidate will be responsible for handling customer calls and bookings, communicating effectively with customers, and resolving incidents in a timely manner.The key responsibilities of this role include updating...

As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and support. Key responsibilities include:Providing timely and effective support to customers via phone, email, and chat.Resolving customer complaints and issues in a professional and courteous manner.Collaborating with other teams to ensure seamless...

About Us:Davies is a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated, and global businesses.We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer...

Serco is seeking a highly skilled SAP Technical Delivery Specialist to join our team. This role will be based in the Solihull office and will require full-time dedication.The successful candidate will have + years of experience developing and supporting corporations on their SAP architecture approach and delivery. They will also have a broad understanding of...

Overview:Guerbet is a leading provider of medical imaging solutions. As a Quality Assurance Specialist, you will play a critical role in ensuring compliance with legislative requirements and maintaining the company's Wholesale License.Job Description:We are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will...

Job OverviewAt Legal & General, we're seeking a highly skilled Customer Service Leader to join our Retail Annuities Team. This is an exciting opportunity for someone who can lead and develop a team to meet the needs of customers, while delivering agreed business outcomes.Key ResponsibilitiesLead and manage a team to provide exceptional customer service,...

Job DescriptionWe are seeking a highly skilled Data Management Specialist to join our team on a temporary basis. This is an excellent opportunity for someone who is passionate about data analysis and wants to gain valuable experience in a fast-paced environment.About the Role:Gather customer data and gain valuable insights into customer needs, enhancing...

Arval BNP Paribas Group is a global leader in vehicle leasing and the fourth largest leasing company in the UK. We're passionate about service, sustainability, and solutions brought to life by our people - who we call Journey Makers.Culturally, we're a friendly bunch - more human than corporate - serving a diverse customer base. From families choosing their...

About the RoleWe are looking for a skilled Logistics Systems Analyst to join our IT team in Solihull, West Midlands. As a Logistics Systems Specialist, you will play a key role in ensuring effective delivery of application services by leveraging your specialist knowledge.ResponsibilitiesWork as a Subject Matter Expert for logistics applications and...

About TarmacTarmac is a dynamic and ambitious organization that values its employees. We prioritize getting to know each individual, recognizing that our shared values and commitment to excellence drive our success.Job DescriptionWe are seeking an accomplished Global Logistics Solutions Specialist to join our IT team in Solihull, West Midlands. This role...

Job OverviewRibbons & Reeves Limited, a leading education recruiter, is seeking a highly skilled Behaviour Mentor Assistant to join their team in Richmond. This exciting opportunity offers the chance to make a meaningful impact in a secondary school setting, supporting students' social and emotional development and helping them build positive...

We are seeking an experienced Business Analyst to join our team at E.ON. This role will involve working with project teams and stakeholders to elicit requirements, converting them into requirements specifications, traceability, and resolution.The E.ON Industrial and Commercial (I&C) Pillar is a newly formed business combining the current nPower nBS & E.ON...

In this role, you will be responsible for leading the Accident Management Claims Progression team. This is an exciting opportunity to join a new team within Arval and be involved in the launch of our new system from day one.The successful candidate will be responsible for organizing daily operational tasks, supporting the team manager with 1:1s, and...

Job OverviewWe are seeking a highly skilled Employment Relations Specialist to join our team in Solihull. As an experienced HR professional, you will provide expert advice and support to managers across our UK operations, addressing employee lifecycle issues, disciplinary actions, grievances, absences, maternity/paternity cases, restructures, and performance...

Join Our Tax Litigation TeamFieldfisher's Contentious Tax team is seeking an experienced Tax Professional Negligence Specialist to join our UK-based litigation team. As a Senior Tax Litigation Solicitor, you will have the opportunity to work on complex tax disputes, including professional negligence claims, and collaborate with our team of experts to deliver...

About Johnson ControlsWe are a leading provider of building efficiency solutions, offering a competitive remuneration package based on qualifications and experience. This includes life and accident insurance for eligible employees.Job Summary:The Service Coordinator will play a crucial role in supporting the service team by planning and tracking service...

We are seeking an experienced and empathetic Customer Service Officer to join our Collections team in Solihull, on a hybrid basis. The successful candidate will work 3 days from home and 2 days at our Solihull office, Monday-Friday 9-5.Role OverviewThis role is responsible for providing exceptional customer service in sensitive and complex situations,...

Role OverviewThis Behaviour Mentor Assistant role in Richmond offers the opportunity to make a meaningful impact in a secondary school setting. As a Behaviour Mentor Assistant, you will support students' social and emotional development, helping them build positive behaviours in a structured learning environment.Job SummaryWe are seeking a skilled Behaviour...