Customer Service Representative in a Dental Environment
3 weeks ago
We are seeking an organized and communicative Dental Receptionist to join our team at The Dental Studio. As a key point of contact for patients, you will provide administrative support, answer phone calls, manage appointments, and maintain accurate records. Your primary goal will be to deliver exceptional patient care and create a welcoming atmosphere for our patients. If you possess strong organizational skills, excellent communication abilities, and an empathetic nature, we would love to hear from you.
Responsibilities
Some of your key responsibilities will include: Answering phone calls and directing them to the relevant personnel; Managing patient appointments and scheduling; Maintaining accurate records of patient information; Providing administrative support to the dental team; Resolving customer inquiries and issues promptly; Maintaining a clean and organized workspace;
Requirements
To succeed in this role, you will need: Experience working in a similar environment; Strong organizational skills; Excellent communication and interpersonal skills; Empathy and ability to work with people; Ability to maintain confidentiality and discretion when handling sensitive information; Basic computer literacy; Willingness to learn new skills and adapt to changing situations;
Compensation and Benefits
This role offers a competitive hourly rate of £11.00, as well as a range of benefits including: Company pension scheme; Uniform paid for; Core CPD organized by the practice; Private health insurance after successful completion of probation; Employee discount scheme; Opportunities to participate in company events.
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