End of Life Services Consultant

2 weeks ago


Frome, Somerset, United Kingdom Southern Co-op Full time
Job Description

We are an independent Co-op operating across the south of England, and we're looking for a skilled End of Life Services Consultant to join our team.

This role involves working with funeral homes, providing cover and mobile support to deliver exceptional end of life care and client experience. You will be responsible for arranging funerals, memorialisation, and aftercare services, considering clients' individual wishes.

The ideal candidate will have excellent communication and IT skills, with strong organisational and attention-to-detail abilities. They will be comfortable working independently and displaying resilience.

Salary and Benefits

The salary for this role is estimated to be around £39,200 per annum, based on industry standards and market research. This includes a fixed addition of £1,000 towards business car insurance, travel time, and general wear and tear on your vehicle. You will also be able to reclaim business mileage expenses.

As an employee, you will receive a range of benefits, including 31 days of annual leave (increasing to a maximum of 36 days after 10 years' service), discounts in stores, and healthcare cash plans.

Key Responsibilities:

  1. Welcoming clients and guiding them through the funeral arrangement process.
  2. Working with internal departments and external suppliers to ensure accurate funeral arrangements.
  3. Maintaining compliance with company policies and regulatory requirements.
  4. Providing correct care of the deceased and facilitating Reflection Room visits.


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