Student Services and Hospitality Coordinator

6 days ago

Birmingham, Birmingham, United Kingdom English Path Full time £150
About English Path

English Path is a rapidly expanding global English language school that empowers students of all ages through language learning and cultural experiences. With a strong presence in the UK, Europe, North America, and the Middle East, we offer a diverse range of courses, including General English, Academic and Exam preparation, and Professional Certificate programmes.

Job Description

We are seeking a highly motivated and customer-focused Student Services and Hospitality Intern to join our team. As a key member of our student services and marketing teams, you will play a multifaceted role in leading engaging social program activities and creating compelling visual content to promote EP.

Key Responsibilities
  • Foster a customer service-focused culture for improved student retention
  • Address student inquiries promptly, including courses, accommodation, and well-being
  • Efficiently manage and resolve student issues and complaints
  • Coordinate with EP head office on post-arrival service matters
  • Contribute to managing student accommodation and collaborate for optimal service delivery
  • Actively identify and implement opportunities for service enhancement
Requirements
  • Proficiency in Microsoft Office Suite and quick adaptability to new software
  • Excellent customer service skills and ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
What We Offer
  • A stipend of £150 per week for full-time interns
  • Complimentary morning English course for part-time interns
  • Opportunity to work with a dynamic and passionate team
English Path's Commitment

We are committed to safeguarding and promoting the welfare of young people and vulnerable adults. We are fully committed to ensuring that consistent effective safeguarding procedures are in place to support everyone at the school.

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