Store Supervisor
4 weeks ago
Job Title: Store Supervisor
Job Summary:
We are seeking a highly motivated and experienced Store Supervisor to join our team at German Doner Kebab. As a Store Supervisor, you will be responsible for leading the Front of House team and ensuring exceptional customer service and a positive dining experience for our guests.
Key Responsibilities:
- Lead and manage the Front of House team to deliver exceptional customer service and a positive dining experience.
- Ensure compliance with food safety and health & safety rules and regulations.
- Monitor and maintain high standards of quality control, hygiene, and health and safety.
- Prepare cash drawers and provide petty cash as required.
- Help in any position of the Front of House when circumstances dictate.
- Take a proactive role in encouraging teamwork, cooperation, harmony, productivity, and a positive attitude within the working environment.
- Attend any training or meetings as and when required by German Doner Kebab or the Franchisee.
- Perform any other duties as designated by Operations Manager due to business demands.
Requirements:
- Proven working experience as Supervisor/Duty Manager within the Food Industry.
- Demonstrated experience in guest service management.
- Extensive guest care knowledge.
- Proficiency in English.
- Computer literacy and familiarity with POS systems.
- Strong leadership, motivational, and people skills.
- Financial management skills.
Business Relationships Within The Restaurant:
- Store team Colleagues.
- Restaurant Management Team.
- Guests / Delivery drivers.
- GDK personnel.
- Restaurant Franchisee.
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