Store Supervisor

4 weeks ago


Birmingham, Birmingham, United Kingdom German Doner Kebab Full time

Job Title: Store Supervisor

Job Summary:

We are seeking a highly motivated and experienced Store Supervisor to join our team at German Doner Kebab. As a Store Supervisor, you will be responsible for leading the Front of House team and ensuring exceptional customer service and a positive dining experience for our guests.

Key Responsibilities:

  • Lead and manage the Front of House team to deliver exceptional customer service and a positive dining experience.
  • Ensure compliance with food safety and health & safety rules and regulations.
  • Monitor and maintain high standards of quality control, hygiene, and health and safety.
  • Prepare cash drawers and provide petty cash as required.
  • Help in any position of the Front of House when circumstances dictate.
  • Take a proactive role in encouraging teamwork, cooperation, harmony, productivity, and a positive attitude within the working environment.
  • Attend any training or meetings as and when required by German Doner Kebab or the Franchisee.
  • Perform any other duties as designated by Operations Manager due to business demands.

Requirements:

  • Proven working experience as Supervisor/Duty Manager within the Food Industry.
  • Demonstrated experience in guest service management.
  • Extensive guest care knowledge.
  • Proficiency in English.
  • Computer literacy and familiarity with POS systems.
  • Strong leadership, motivational, and people skills.
  • Financial management skills.

Business Relationships Within The Restaurant:

  • Store team Colleagues.
  • Restaurant Management Team.
  • Guests / Delivery drivers.
  • GDK personnel.
  • Restaurant Franchisee.

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