Retail Sales Associate

2 months ago


Fareham, Hampshire, United Kingdom JD Group Full time

About JD Group

JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.

As a key player in the industry, we strive to provide exceptional customer service and drive sales through our stores.

Role Overview:

As a Retail Sales Associate, you will be responsible for ensuring our customers receive the best possible service each time they visit our store. You will assist in maximising store profitability by exceeding your sales targets and utilising the in-store devices, while contributing to a successful store team.

Key Responsibilities:

  • Greet all customers in a warm, genuine and friendly manner.
  • Ensure that customers receive the best possible service every time that they enter a JD store.
  • Understand the process of the Customer Service measuring programme.
  • Drive sales, ensuring that targets are achieved and, where possible, exceeded.
  • Utilise the in-store devices, offering the customer the whole product range.
  • Provide alternatives and add on sales at every opportunity.
  • Assist in maintaining standards on the shop floor.
  • Keep stock clean and presentable at all times.
  • Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
  • Ensure that product is priced correctly.
  • Keep all displays up to date.
  • To deputise for other staff, work within departments, or carry out other duties as required.
  • Represent JD Group in the most professional manner at all times.
  • Conduct your work in a safe and responsible manner.

Requirements:

  • Strong Communication skills
  • Confident & Outgoing
  • Effective selling skills

What We Offer:

  • Incremental Holiday Allowance
  • Staff Discount On JD Group and other brands within the organisation
  • Personal development opportunities to learn and develop at work.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.


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