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Team Member

2 months ago

Middlesbrough, Middlesbrough, United Kingdom Goals Full time

At Goals, we're passionate about delivering exceptional customer experiences and exceeding expectations in service delivery and facility quality. We're seeking a talented individual to join our dynamic team as a Team Member, responsible for providing top-notch service to our customers.

Key Responsibilities:

  • Deliver exceptional customer service, ensuring a positive experience for all visitors.
  • Work collaboratively with the Bar and Reception teams to provide a seamless experience for customers.
  • Assist with cash handling, cashless payments, and other financial transactions.
  • Provide information and support to customers, responding to their queries and resolving any issues promptly.
  • Contribute to maintaining a clean and safe environment, adhering to health and safety standards.

What We Offer:

  • A dynamic and fast-paced working environment with opportunities for growth and development.
  • A competitive salary and benefits package, including a pension scheme and access to employee assistance careline.
  • 50% discount on Goals-related products and services.
  • Free individual pitch hire and access to employee events.
  • A fun and supportive team culture, with opportunities to participate in team-building activities and events.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment, handling multiple tasks and priorities.
  • Basic computer literacy and cash handling skills.
  • Availability to work shifts, including evenings and weekends.