Digital Content Coordinator
1 month ago
Serve as a key member of our Government Services division, contributing to the success of the TRICARE Overseas Program for U.S. military service members, family members, retirees, and other eligible beneficiaries overseas.
About the Role
As Content Manager - Workforce Enablement, you will lead our Content Management System (CMS) and Knowledgebase, ensuring high-quality, accessible content that empowers our workforce. Key responsibilities include:
- Content Strategy & Management: Develop and implement a comprehensive content strategy, aligning with our brand standards.
- Knowledgebase: Design, develop, and maintain the Knowledge sites/pages on SharePoint, providing easy access to critical information.
- Asset Creation: Utilise instructional design principles to craft engaging job aids, FAQs, and self-service training resources, promoting continuous learning.
- Project Leadership: Manage multiple content projects, ensuring timely delivery, quality, and stakeholder satisfaction.
- Innovation in Enablement: Identify and leverage emerging technologies and tools to enhance workforce learning and performance.
About Our Ideal Candidate
We seek an experienced digital content coordinator with a strong background in Salesforce, Knowledge base, and MS Dynamics. Essential skills and qualifications include:
- Collaborative Spirit: Proven ability to work effectively with diverse stakeholders to identify needs and deliver tailored solutions.
- Innovative Approach: Demonstrated expertise in instructional design, content strategy, and project management, with a passion for innovation and continuous improvement.
Salary Range
£55,000 - £70,000 per annum, depending on experience.
Benefits
- Professional development opportunities in a dynamic and supportive work environment.
- Competitive salary and benefits package.
- Opportunities for career growth and advancement in a global organisation.
- Diverse and inclusive workplace culture.
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