University Placement Consultant

2 weeks ago


Glasgow, Glasgow City, United Kingdom FirstPoint International LTD Full time
Job Summary

We are seeking an experienced and enthusiastic individual to join our team as a Sports Customer Service Administrator. This role offers the opportunity to work with student-athletes and their families, helping them achieve their academic and sporting goals.

Main Responsibilities
  • Manage a portfolio of clients, providing tailored support and guidance throughout the scholarship process.
  • Collaborate with clients to develop and implement strategies for achieving their academic and sporting objectives.
  • Collect and review relevant documentation, ensuring accuracy and completeness.
  • Communicate regularly with clients, providing clear and concise updates on their progress.
  • Identify areas for improvement and recommend changes to internal processes to enhance the overall client experience.
Requirements
  • Minimum 2 years of experience in a customer-facing role, with a proven track record of delivering high-quality results.
  • Excellent interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong organizational skills, with the ability to prioritize tasks and manage competing deadlines.
  • Ability to work independently, demonstrating initiative and problem-solving skills.
Benefits
  • A competitive salary of £28,000 per annum, reflecting the company's commitment to fair compensation.
  • A comprehensive benefits package, including 25 days annual leave and 8 public holidays (plus Christmas closure and birthday off).


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