Retirement Living Manager

7 days ago


The Royal Town of Sutton Coldfield, United Kingdom McCarthy and Stone Full time

We are seeking a customer centric professional to lead our community in Sutton Coldfield, managing a diverse role encompassing high level customer service and front of house facilities management.

About the Role

The successful candidate will be responsible for welcoming new Homeowners, supporting them to settle into their apartments, providing a professional front of house service, dealing with visitors in a friendly manner, and being the first point of contact for all our Homeowners.

  • Welcoming new Homeowners and assisting them with settling into their homes.
  • Providing exceptional customer service, handling visitor interactions with a smile.
  • Serving as the primary point of contact for Homeowners, offering help, support, and guidance when needed.
  • Collaborating with partners and suppliers to ensure seamless estate operations.

You will also play a key role in maintaining the development's gardens and grounds, ensuring a safe, secure, well-maintained environment for our Homeowners. Additionally, you will facilitate social interaction, helping Homeowners to enjoy retirement living to the full, and ensure adherence to health and safety standards.

Requirements

To excel in this position, you will possess excellent communication skills, a real 'can-do' attitude, extensive experience in customer service-oriented roles, and a professional approach with high-quality standards.

  • Excellent communication and interpersonal skills.
  • A strong track record in customer-facing roles.
  • A professional demeanor with high-quality standards.
  • An ability to thrive in a fast-paced, varied environment.
  • Resilience and effective problem-solving skills.
Benefits

As part of McCarthy Stone Management Service, you'll enjoy a competitive salary, generous annual leave, access to benefits platforms, and opportunities for career growth and development. We offer training and support to help you meet your career goals, including courses on basic first aid, working safely, and Dementia Friends training.


  • Lodge Manager

    4 weeks ago


    Sutton Coldfield, Birmingham, United Kingdom Churchill Estates Management Ltd Full time

    ​About the roleChurchill Estates Management Ltd is seeking an experienced Lodge Manager to join their team. The ideal candidate will have a background in administration and customer service, with a passion for working with people. This varied and interesting role provides an excellent opportunity to make a positive difference every day to the lives of our...

  • House Manager

    4 weeks ago


    The Royal Town of Sutton Coldfield, United Kingdom McCarthy and Stone Full time

    Are you passionate about delivering exceptional customer service and creating a warm and welcoming community for our homeowners?We are seeking a skilled House Manager to join our team at McCarthy Stone, a leading provider of retirement living solutions in the UK.As a House Manager, you will be responsible for providing a high level of customer service,...


  • Lee-on-the-Solent, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleWe are seeking an exceptional Part-time Lodge Manager to join our team at Churchill Estates Management Ltd. This varied and interesting role will see you coordinating the development and related activities, making a positive difference every day to the lives of our Home Owners.You'll be managing both the maintenance of the property and...

  • House Manager

    3 months ago


    The Royal Town of Sutton Coldfield, United Kingdom McCarthy and Stone Full time

    Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK’s retirement living providers. We are looking for a House Manager to lead their BRAND-NEW estate at Powell House...


  • The Royal Town of Sutton Coldfield, United Kingdom McCarthy and Stone Full time

    Job Description:We are seeking a Community Lifestyle Coordinator to enhance the quality of life for our homeowners and enable them to maintain their independence. This diverse role encompasses high-level customer service, front-of-house, and facilities management.About Us:McCarthy Stone is the leading UK retirement living provider. We pride ourselves on...


  • Borough of Swale, United Kingdom Midland Heart Ltd Full time

    Job Title: Retirement Scheme ManagerJob Type: Part-timeLocation: Oldbury, West MidlandsJob Description:We are seeking a people-focused individual to join our team as a Scheme Manager at Perry Court, a leasehold Retirement Living scheme in Oldbury. As a Scheme Manager, you will be responsible for the day-to-day management of the scheme, ensuring a...

  • Sous Chef

    4 weeks ago


    The Royal Town of Sutton Coldfield, United Kingdom Browns Full time

    As Sous Chef at Browns Sutton Park, you will help to lead a team to be proud of, keeping spirits high and specs on point. You will be the master of the menu and get a thrill from teaching the team.Join us at Browns Brasserie, we have been a city centre staple since 1973. Picture landmark buildings, signature cocktails and classically British Brasserie food....


  • City of Edinburgh, United Kingdom Bield Housing And Care Full time

    NEW Retirement Housing Assistant Opportunity in Glasgow!Bield have a fantastic opportunity for a part-time Retirement Housing Assistant to join the team in Glasgow.Westland Court provide a Retirement Housing service to tenants, aged 60 and over, who wish to retain their independence and the right person will help make this possible.You will benefit from...

  • Housekeeper

    6 months ago


    Sutton Coldfield, United Kingdom Adlington Management Services Full time

    **Housekeeper** Adlington Management Services (AMS) is an innovative specialist manager of high-quality retirement accommodation with care. The company is part of the multi-award-winning developer, Adlington Retirement Living. We are looking to appoint a highly motivated and enthusiastic Housekeeper with great interpersonal and communication skills for one...


  • Old Town, East Sussex, United Kingdom CV-Library Full time

    We are currently seeking a Retirement Housing Officer for a client of ours based in Eastbourne. This is a varied and rewarding role that offers the opportunity to make a meaningful impact on the lives of vulnerable tenants while working in a supportive and flexible environment. Due to the nature of this role an Enhanced DBS and Full UK Driving licence...


  • Isle of Wight, United Kingdom McCarthy and Stone Full time

    We are seeking a professional Care Manager to join our team at McCarthy Stone, a leading developer of luxury retirement communities. The ideal candidate will have experience in care or support environments and excellent care skills.About the role:This is a brilliant opportunity to support the management and smooth running of our thriving community of active...


  • Sutton Coldfield, United Kingdom Hafod Care Services Full time

    Job description Family-run Residential Home that accommodates younger adults, learning diabetes and the elderly is seeking an activities co-ordinator, we are looking for an individual who: - Enjoys working with people and enjoy being part of a team - you are caring, kind and compassionate as well as fun, lively and slightly mad?! - You have some experience...


  • Sutton Coldfield, United Kingdom Hafod Care Services Full time

    Job description Family-run Residential Home that accommodates younger adults, learning diabetes and the elderly is seeking an activities co-ordinator, we are looking for an individual who: - Enjoys working with people and enjoy being part of a team - you are caring, kind and compassionate as well as fun, lively and slightly mad?! - You have some experience...


  • Sutton Coldfield, United Kingdom Hafod Care Services Full time

    Job description Family-run Residential Home that accommodates younger adults, learning diabetes and the elderly is seeking an activities co-ordinator, we are looking for an individual who: - Enjoys working with people and enjoy being part of a team - you are caring, kind and compassionate as well as fun, lively and slightly mad?! - You have some experience...

  • Lodge Manager

    4 weeks ago


    Sutton Coldfield, Birmingham, United Kingdom Churchill Estates Management Ltd Full time

    About the roleChurchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring their comfort and well-being.As a Lodge Manager, you will be the primary point of contact for residents, handling...

  • Care Coordinator

    6 months ago


    Sutton Coldfield, United Kingdom Extra Care Full time

    **Are you looking for a new challenge? Are you dynamic, enthusiastic and wanting to make a difference?** A fantastic opportunity has arisen for an efficient, organised and experienced **Care Coordinator at our New Oscott Retirement Village. **. This is a permanent position** **and you will receive a competitive salary plus excellent benefits. **Hours:...

  • Care Assistant

    5 months ago


    Sutton Coldfield, United Kingdom Extra Care Full time

    **Are you a Care Assistant that is passionate about providing quality care?** **New Oscott Retirement Village **part** **of the** Extra Care Charitable Trust **are recruiting now! We provide a domiciliary care service all under one roof. No more travelling! This is an exciting time to be joining our fantastic Village and be part of a supportive...

  • Care Assistant

    5 months ago


    Sutton Coldfield, United Kingdom Extra Care Full time

    **Are you a Care Assistant that is passionate about providing quality care?** **New Oscott Retirement Village **part** **of the** Extra Care Charitable Trust **are recruiting now! We provide a domiciliary care service all under one roof. No more travelling! This is an exciting time to be joining our fantastic Village and be part of a supportive...

  • Sous Chef

    4 weeks ago


    Sutton Coldfield, West Midlands, United Kingdom Browns Full time

    As Sous Chef at Browns Sutton Park, you will help to lead a team to be proud of, keeping spirits high and specs on point. You will be the master of the menu and get a thrill from teaching the team.Join us at Browns Brasserie, we have been a city centre staple since 1973. Picture landmark buildings, signature cocktails and classically British Brasserie food....

  • Operations Manager

    1 month ago


    Sutton Coldfield, Birmingham, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals is seeking a skilled Project Manager to oversee project teams and ensure project success. The ideal candidate will have experience managing projects and driving results.Key Responsibilities:Develop and execute project plans, ensuring projects are completed on time and within budget.Collaborate with internal teams and external vendors to...