Front of House Team Member
1 day ago
Job Description
\As a Front of House Team Member at Marshall Motor Group, you will be the first person to greet our customers and visitors, providing a warm welcome as they enter the dealership.
\You will be responsible for taking inbound calls, transferring calls, speaking to customers, and supporting the dealership with any administration duties as required.
\We estimate the salary for this role to be around £22,000-£28,000 per annum, depending on experience.
\About Us
\Marshall Motor Group is a leading UK car dealer group with over 143 stores across 34 counties.
\We are passionate about our people and our customers. We offer a range of benefits including 25 days annual leave plus bank holidays, life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, and discounted shopping portal.
\The Role
\You will be based on reception and will be responsible for dealing with incoming and outgoing mail and deliveries, providing refreshments for dealership visitors, and ensuring the seating and refreshment area is tidy and fully stocked.
\The successful candidate will be a self-starter, organised and someone who takes pride in what they do. You will be working in a fast-paced environment and must be able to work well under pressure.
\Requirements
\• Previous customer service experience
• Good IT skills and ability to learn new systems quickly
• Ability to work well under pressure and as part of a team
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