Duty Manager

4 weeks ago


Wokingham, Wokingham, United Kingdom whitbread Full time
Be a Part of Our Winning Team

We're seeking a skilled Duty Manager to join our team at Premier Inn in Wokingham Town Centre. As a key member of our leadership team, you'll be responsible for ensuring a seamless and exceptional guest experience.

Key Responsibilities:
  • Manage a winning partnership between our leadership and housekeeping teams to deliver a welcoming, safe, and brilliant hotel experience.
  • Lead by example, demonstrating a passion for delivering exceptional customer service and a commitment to excellence.
  • Collaborate with colleagues to drive sales growth, improve customer satisfaction, and enhance operational efficiency.
  • Develop and implement strategies to drive business results, improve processes, and enhance the overall guest experience.
What We Offer:
  • A competitive salary and benefits package, including a Whitbread Benefits card offering up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • A comprehensive training and development program to support your career growth and success.
  • A dynamic and supportive work environment that values diversity, inclusion, and employee well-being.
  • Opportunities to work with a leading hospitality business, Whitbread, and be part of a team that's passionate about delivering exceptional guest experiences.
Requirements:
  • Proven experience in a customer-facing role, with a strong track record of delivering exceptional customer service.
  • Excellent communication, leadership, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • A passion for delivering results, with a focus on driving business growth and improving operational efficiency.
  • A commitment to excellence, with a strong attention to detail and a focus on delivering high-quality results.

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