Operations Manager

6 days ago


Inverurie, Aberdeenshire, United Kingdom C R SMITH GLAZIERS (DUNFERMLINE) LIMITED Full time
Job Summary

We are seeking an experienced Operations Manager to lead our domestic installations team in the North of Scotland. The successful candidate will be responsible for managing day-to-day operations, ensuring high-quality results and exceeding customer expectations.

Key Responsibilities
  • Manage and coordinate daily operations to achieve high-quality results and exceed customer expectations
  • Develop and implement strategies to drive business improvements in service quality and process efficiency
  • Collaborate with internal and external stakeholders to ensure timely resolutions to any technical or service related matters
  • Monitor and measure individual staff and team performance progressively, leading appropriate actions in order to improve efficiency and service quality
  • Coach and develop team members to enhance their skills and knowledge
  • Ensure compliance with health and safety regulations and promote a culture of best practice
  • Ensure exacting standards of installation and product quality are consistently delivered to our customers
Requirements

The ideal candidate will have:

  • Proven management experience in a similar role
  • Background and education in a technical discipline
  • Excellent communication and leadership skills
  • A proactive and innovative approach to problem-solving
  • The ability to work well under pressure and meet deadlines
What We Offer

We offer a competitive salary of £50,000-£70,000 per annum, depending on experience. Other benefits include:

  • Company vehicle and fuel card
  • Company incentives and hospitality days
  • Latest advanced technology
  • Extensive technical training
  • Full use of company resources and internal support across the business
  • External continuous professional development courses available
  • Excellent career opportunities and mentoring schemes


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