Operations Manager
6 days ago
We are seeking an experienced Operations Manager to lead our domestic installations team in the North of Scotland. The successful candidate will be responsible for managing day-to-day operations, ensuring high-quality results and exceeding customer expectations.
Key Responsibilities- Manage and coordinate daily operations to achieve high-quality results and exceed customer expectations
- Develop and implement strategies to drive business improvements in service quality and process efficiency
- Collaborate with internal and external stakeholders to ensure timely resolutions to any technical or service related matters
- Monitor and measure individual staff and team performance progressively, leading appropriate actions in order to improve efficiency and service quality
- Coach and develop team members to enhance their skills and knowledge
- Ensure compliance with health and safety regulations and promote a culture of best practice
- Ensure exacting standards of installation and product quality are consistently delivered to our customers
The ideal candidate will have:
- Proven management experience in a similar role
- Background and education in a technical discipline
- Excellent communication and leadership skills
- A proactive and innovative approach to problem-solving
- The ability to work well under pressure and meet deadlines
We offer a competitive salary of £50,000-£70,000 per annum, depending on experience. Other benefits include:
- Company vehicle and fuel card
- Company incentives and hospitality days
- Latest advanced technology
- Extensive technical training
- Full use of company resources and internal support across the business
- External continuous professional development courses available
- Excellent career opportunities and mentoring schemes
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