Senior Housing Improvement Officer

3 weeks ago


Skipton, North Yorkshire, United Kingdom North Yorkshire Council Full time
Role Description

The Senior Housing Improvement Officer plays a critical role in enhancing the quality of services delivered by North Yorkshire Council's Housing Service. This individual will work closely with the Service Improvement Manager to drive improvements in service delivery, focusing on key areas such as compliance with Consumer Standards.

Key Areas of Focus
  1. Service Delivery Enhancement: Collaborate with the Service Improvement Manager to identify opportunities for improving service delivery across all housing areas.
  2. Improvement Projects: Lead designated improvement projects, contributing to the development of the Housing Improvement Plan.
  3. Strategic Partnership Development: Work closely with the Strategy and Performance Team to develop the Housing Revenue Account Policy Framework.
  4. Tenant Engagement: Collaborate with the Tenant Involvement Team to ensure service delivery and improvement are carried out in consultation with tenants.
Benefits Package

This role comes with an attractive benefits package, including an estimated salary of £45,718 per annum and 28 days' holiday entitlement (rising to 34 days with continued service). Employees also enjoy access to a generous local government pension scheme and a range of other perks.



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