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Technical Operations Coordinator

1 month ago

Nottingham, Nottingham, United Kingdom The Compleat Food Group Full time

**About the Role**

We are seeking a highly skilled Technical Administrator to join our team at The Compleat Food Group. As a Technical Administrator, you will play a crucial role in ensuring that our team is aware of their responsibilities and targets with regards to food safety, authenticity, integrity, and legality.

**Key Responsibilities**

  • Maintain and enhance relationships with all personnel across all departments.
  • Record, log, investigate, and respond to customer complaints and local authorities within required timescales.
  • Log and trend online reviews for all customers.
  • Provide support for the generation of technical and quality data for submission to customer and site KPIs within required timescales.
  • Compile retailer KPI reports and site management reports.
  • Manage and adapt relevant spreadsheets.
  • Manage export preparation, compliance, documentation, and visits.
  • Complete delivery artwork checks to ensure packaging delivered is correct.
  • Manage document control database and issue updated/new documents to departments.
  • Manage and raise purchase order numbers.
  • Support and assist with unannounced BRC preparation and other customer-specific audits.