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Business Development Manager
2 months ago
Our client, a leading dealership near Croydon, is seeking a highly experienced Business Development Manager to join their team. As a key member of the management team, you will be responsible for driving sales growth, improving customer satisfaction, and maximizing income opportunities.
Key Responsibilities:- Develop and implement sales strategies to increase customer sales and revenue.
- Manage customer relationships and ensure excellent customer service.
- Maximize income opportunities by offering funding and insurance products to customers.
- Review customer credit applications and ensure accurate completion of documentation.
- Proactively identify and pursue relationship opportunities to improve future renewal activities and finance retention business.
- Ensure accurate completion of documentation, prompt collection of outstanding payments, and safe handling of cash and cheque transactions.
- Understand manufacturer mystery shopping criteria and apply this knowledge.
- Assist in ensuring that part exchange vehicles are correctly appraised and managed to generate maximum return.
- Communicate promptly with the customer, sales manager, sales team, and work colleagues.
- Analyse current procedures and identify opportunities for improvement.
- Formulate training plans for sales executives to increase car sales, finance, insurance, and warranty sales.
- Consult with customers to establish their needs and resolve any complaints professionally and calmly where necessary.
- Represent the dealership and build strong relationships with lenders and financial institutions.
- Assist the management team in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
- Ensure the safety and security of people, vehicles, and property, reporting any known faults or hazards.
We are looking for a highly motivated and experienced Business Development Manager to join our team. If you have a proven track record of driving sales growth and improving customer satisfaction, we would love to hear from you.
