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About the Role
We are seeking a highly motivated and experienced Sales Person to join our team at Fitness First. As a key representative of our brand, you will be responsible for achieving sales targets and providing exceptional customer service.
Key Responsibilities
- Act as a positive example for all team members, embodying the spirit of operational excellence.
- Assist in the customer experience journey, converting prospects into members and ensuring accurate data capture.
- Promote excellent sales performance and other signature products.
- Collaborate with business support functions to achieve sales targets.
- Assist in coordinating outreach activities to promote the club and identify areas for improvement.
- Stay updated on membership fees and promotions, conveying this information to members.
- Maintain high levels of sales integrity, ensuring new prospects and members are warmly welcomed and informed about terms and conditions.
- Support in building new and maintaining existing corporate relationships.
- Play a pivotal role in retaining existing members by providing exceptional experiences.
- Process and address feedback received as per Fitness First's complaints policy.
- Assist other team members as needed, including initiating positive interactions with members.
- Adhere to health and safety guidelines, completing relevant checks.
Requirements
- Demonstrated ability to contribute to meeting revenue goals through sales targets.
- Prior experience in sales or service within a similar environment is desirable.
- Proficiency in selling face-to-face and over the phone.
- Basic knowledge of the fitness industry is beneficial.
- Ability to provide exceptional customer service.
- Flexibility and adaptability to business needs.
- Good communication skills, both verbal and written.
- Ability to meet set targets and deadlines.
- Proactivity and self-motivation in performing duties.
- Friendly and approachable demeanor, in line with our values.
What's in it for you...
- The chance to be part of a premium fitness brand, working in a dynamic and passionate fitness atmosphere.
- A good salary with the ability to earn commission.
- Great career growth and training prospects.
- Access to a free gym membership.
- Annual awards, fitness challenges, and enhanced terms and conditions.
