Housekeeping Team Leader

2 weeks ago


London, Greater London, United Kingdom Imperial London Hotels Limited Full time

About the Role:


We are seeking a highly motivated and experienced Housekeeping Supervisor to join our team at Imperial London Hotels Limited. The successful candidate will be responsible for leading a team of housekeeping staff and ensuring the highest standards of cleanliness and quality in our hotel rooms and public areas.



Key Responsibilities:



  • Manage a team of housekeeping staff, providing guidance and training to ensure excellent service standards.
  • Conduct regular audits to ensure rooms and public areas meet our high standards of cleanliness and quality.
  • Liaise with other departments to ensure seamless communication and cooperation.
  • Report any maintenance issues to the relevant teams and follow up to ensure prompt resolution.
  • Ensure all lost property is registered and stored safely.
  • Support the Housekeeping Manager with recruitment, training, and development of the housekeeping team.


Requirements:



  • Previous experience as a Housekeeping Supervisor in a hotel environment.
  • Excellent leadership and communication skills, with the ability to motivate and develop a team.
  • Strong attention to detail and organizational skills, with the ability to manage multiple tasks and priorities.
  • Ability to work independently and as part of a team, with a positive and flexible attitude.
  • Knowledge of hotel operations and procedures, with a passion for delivering exceptional customer service.


What We Offer:


Imperial London Hotels Limited offers a range of benefits, including competitive salary, 28 days holiday (pro-rata), free meals on duty, and uniform and dry-cleaning. We also offer a range of training and development opportunities, including access to our Imperial London Hotels Academy.



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