Retail Sales and Service Associate

1 month ago


Birmingham, Birmingham, United Kingdom Specsavers Full time
Role Overview

Servicing customers and delivering excellent customer experience are key aspects of this role. Our ideal candidate will be passionate about retail and enthusiastic about creating an outstanding store environment for both our customers and team members.

About Us

As a Trainee Customer Experience Advisor at Specsavers, you will be working in our busy store based at Lakeside shopping centre. You will be part of a wonderful team of dedicated people who are committed to providing top-notch care and service to our customers.

Key Responsibilities
  • Delivering exceptional customer service and supporting patients throughout their visit.
  • Assisting in maintaining a clean and organized store environment.
  • Working collaboratively with colleagues to achieve store goals and targets.
  • Participating in ongoing training and development to enhance clinical and professional skills.
Benefits Package

In addition to a competitive salary of £64 (depending on age), we offer a range of benefits, including:

  1. Specsavers Perks – our discounted benefits scheme
  2. Extra day off for your birthday
  3. WeCare – UK confidential employee helpline
  4. Outstanding clinical and professional development opportunities
  5. Discounted hearing and eyecare benefits
  6. Enhanced sick pay (after a year of service)
  7. Enhanced pay for family leave (Maternity/Paternity etc)


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