Food Service Associate

1 day ago


Stevenage, Hertfordshire, United Kingdom Aimbridge Hospitality Full time

About Aimbridge Hospitality

Aimbridge Hospitality EMEA is a leading provider of hospitality services, with a portfolio of over 1,600 hotels and resorts across the globe. We partner with top brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.

What We Offer

  • Competitive Benefits Package - Enjoy a comprehensive benefits package, including hotel discounts, wagestream, employee assistance programs, paid breaks, and starting salary above national minimum wage.
  • Flexible Working Opportunities - Balance your work and personal life with flexible scheduling and a supportive team environment.

A Day in the Life

As a Food & Beverage Assistant at Aimbridge Hospitality, you will be the first point of contact for our guests, providing a warm welcome and exceptional service. You will work closely with your team to ensure seamless service delivery and exceed guest expectations.

Key Responsibilities

  • Greet guests and take their orders in a friendly and professional manner.
  • Ensure food and beverage orders are prepared and served promptly.
  • Upsell food and beverage items to guests as required.
  • Handle cash, card, and other forms of payment accurately.
  • Maintain a clean and tidy dining area, including tables, chairs, and floor.
  • Set up and clear tables for breakfast, lunch, and dinner.
  • Serve guests in our conference and events areas.
  • Assist with room service orders as required.
  • Provide excellent customer service at all times.
  • Ensure health and safety regulations are followed at all times.
  • Attend training sessions and team meetings as required.
  • Other duties as assigned by the Food and Beverage Manager.

Requirements

To be successful in this role, you will possess a passion for delivering exceptional guest experiences and living our brand standards. A minimum of 1-2 years of experience in food and beverage or hospitality is preferred. We are looking for individuals with bags of personality and a real flair for hospitality.



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