Senior Business Systems Analyst

2 weeks ago


London Area, United Kingdom CDW UK Full time
About CDW UK

We are seeking an experienced Business Analyst to join our expanding team in support of our ServiceNow platform. As a key member of our team, you will play a crucial role in understanding business requirements for information and insight, enabling informed business decisions.

The ideal candidate will possess a strong understanding of ServiceNow, including its modules and functionalities, as well as proven experience in Agile methodologies. You will be responsible for analyzing existing business processes, workflows, and systems to identify inefficiencies and areas for improvement.

Key Responsibilities

  • Document business processes and related procedures to provide CDW with visibility of the current state.
  • Collaborate with stakeholders across various departments to gather and document business requirements.
  • Translate business requirements into detailed technical specifications and user stories.
  • Facilitate workshops and meetings to elicit requirements, gather feedback, and drive consensus among stakeholders.

Qualifications

  • Minimum of 5 years of experience as a Business/Process/Systems Analyst.
  • Strong understanding and practical experience with ServiceNow, encompassing its modules and functionalities.
  • Proficiency in Agile methodologies, particularly in the context of ServiceNow development.

What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for career growth and development. If you are a motivated and experienced Business Analyst looking for a new challenge, please submit your application.



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