Assistant Service Delivery Director

2 days ago


Macclesfield, Cheshire East, United Kingdom Sodexo Full time
About the Opportunity

We are seeking a skilled professional to join our team as an Assistant Customer Service Manager. This role offers a competitive salary of £28,392 and the opportunity to work with a global leader in the industry.

Key Responsibilities:

  • Support the Customer Service Manager in delivering soft services across the designated area.
  • Develop and implement process improvements to enhance customer satisfaction.
  • Lead a team to achieve high service standards and resolve customer complaints efficiently.

Requirements

  • Strong leadership and communication skills.
  • Ability to motivate teams and develop effective processes.
  • Experience in resolving complex customer complaints and escalating issues when necessary.


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