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Senior Infrastructure Specialist

1 month ago

London, Greater London, United Kingdom McCabe & Barton Full time

Job Title: Senior Infrastructure Specialist

Job Summary:

We are seeking an experienced Senior Infrastructure Specialist to join our team at McCabe & Barton. The ideal candidate will have extensive knowledge of on-premises infrastructure, networking, and global network architectures.

Key Responsibilities:

  • Manage and maintain on-premises infrastructure and network systems
  • Provide 1st, 2nd, and 3rd-line infrastructure and end-user support for staff in UK, Asia, and European regions
  • Administer and troubleshoot Cisco networking equipment and small global networks
  • Manage firewall technologies and ensure network security
  • Support and maintain VMware environments
  • Oversee Office 365 networks, including related firewalls and on-premises Cisco infrastructure
  • Manage incident logging, prioritization, and resolution for IT ServiceDesk operations
  • Administer user accounts, permissions, and access across various systems
  • Support Microsoft Office applications, including email, messaging, and telephony
  • Perform end-user device setup and software installation
  • Monitor system performance and implement improvements
  • Collaborate with the global IT team on complex issues and infrastructure projects
  • Contribute to IT documentation and implement best practices
  • Manage relationships with IT suppliers and conduct service reviews

Requirements:

  • Minimum 10 years of experience in Infrastructure and Networking roles
  • Strong understanding of Cisco networking equipment and small global network architectures
  • Extensive knowledge of firewall technologies and network security principles
  • Proficiency with VMware virtualization environments
  • Experience with Office 365 networks, including related firewall configurations and on-premises Cisco infrastructure
  • Expertise in Windows Server environments and Active Directory
  • Strong troubleshooting skills across various hardware and software platforms
  • Experience with ITSM tools and IT service delivery processes
  • Excellent communication skills and ability to explain technical concepts to non-technical staff
  • Adaptability to changing priorities and ability to work under pressure

Technologies:

  • Hardware: Desktops, Laptops, iPads, iPhones, Telephony systems, Video Conferencing equipment, Printers, Copiers
  • Networking: Cisco switches, Firewalls, On-premises Wi-Fi systems
  • Software: Windows 10/11, iOS, Office 365 (Web, Desktop & Mobile), Microsoft Teams, SharePoint, OneDrive
  • Infrastructure: Active Directory, VMware, ITSM tools (e.g., EasyVista or similar), Remote support tools

About the Role:

The successful candidate will play a crucial role in maintaining and optimizing our client's on-premises infrastructure and global networking capabilities. If you think you align to this role, please apply with an updated version of your CV.