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Executive Director of Operations

2 months ago

Warrington Cheshire, United Kingdom Priory Inns North West Ltd Full time

Job Title: Executive Director of Operations

Company: Priory Inns North West Ltd

Job Type: Full-time

Location: North West

About Us: Priory Inns North West Ltd is a leading hospitality company that operates a portfolio of high-volume, food-forward pubs in the North West region.

Job Summary: We are seeking an experienced Executive Director of Operations to join our team and lead the operations of one of our busiest pubs. The successful candidate will be responsible for managing the day-to-day operations of the pub, including staff management, inventory control, and customer service.

Key Responsibilities:

  • Manage the pub's operations, including staff scheduling, inventory management, and customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Lead and motivate a team of staff to achieve high levels of performance and customer satisfaction.
  • Manage the pub's finances, including budgeting, forecasting, and cost control.
  • Ensure compliance with all relevant laws and regulations, including health and safety, employment law, and licensing requirements.
  • Collaborate with other departments, including marketing and sales, to achieve business objectives.

Requirements:

  • Proven experience as a General Manager or Operations Director in a similar setting.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Personal Licence in hand.
  • A love for dogs.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.