Director of Wellness Operations

1 week ago


London, Greater London, United Kingdom HSH Group The Peninsula Hong Kong Full time

The Peninsula London seeks a highly motivated Director of Wellness Operations to lead the Spa and Wellness department. This role will focus on delivering exceptional guest experiences, developing strategic business plans, and mentoring a high-performance team.

As a key member of our leadership team, you will be responsible for driving commercial success while ensuring that all operational standards are met. Your expertise in spa operations, guest service, and team management will be invaluable in shaping the future of our wellness programs.

We offer a competitive salary of £55,000 - £70,000 per annum, depending on experience, plus a range of benefits including health insurance, paid time off, and opportunities for professional growth and development.

Key responsibilities:

  • Develop and implement strategic business plans to drive commercial success.
  • Mentor and coach a high-performance team to deliver exceptional guest experiences.
  • Ensure operational standards are met and exceeded through effective management and quality control.
  • Collaborate with cross-functional teams to develop and promote wellness programs.

Requirements:

  • Minimum 2 years of experience in spa operations or a related field.
  • Strong leadership and communication skills.
  • Able to work independently and as part of a team.
  • Fluent English language skills.


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