Vehicle Operations Coordinator

1 month ago


Broxburn, West Lothian, United Kingdom Northgate Vehicle Hire Limited Full time

Workshop Administrator Role Overview

As a Workshop Administrator at Northgate Vehicle Hire Limited, you will be the vital link between our customers and our workshop, bringing to life the Northgate experience. Your role will involve ensuring the smooth operation of our workshop, planning the day for our technicians, and maintaining efficient workflows.

Key Responsibilities

  • Plan and coordinate workshop activities to ensure efficient use of resources
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
  • Collaborate with technicians to ensure seamless vehicle processing and minimize downtime
  • Manage and maintain accurate records of vehicle maintenance and repairs
  • Contribute to a positive and productive team environment, promoting a culture of excellence and customer satisfaction

Benefits

  • A fantastic quarterly bonus scheme
  • 24 days annual leave rising to 26 with service, plus bank holidays and an extra day off for your birthday
  • Free life assurance and well-being services, including a 24/7 GP service, mental health support, and physiotherapy
  • Discounted gym memberships and exclusive employee vehicle-leasing schemes
  • Pension and save-as-you-earn share scheme
  • Access to a range of retailer discounts and cashback deals through our Benefits App
  • Wagestream, a financial wellbeing app that gives you more control over your pay

About Northgate Vehicle Hire Limited

We are a leading provider of light commercial vehicle rental solutions, partnering with some of the country's most well-known organisations. Our reputation for excellence and customer satisfaction has earned us a position at the forefront of the LCV sector.

Join Our Team

We are looking for a skilled and motivated individual to join our team as a Workshop Administrator. If you have a passion for delivering exceptional customer service and a keen eye for detail, we encourage you to apply for this exciting opportunity.



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