Retail Operations Supervisor

1 day ago


Runcorn, Halton, United Kingdom Costa Coffee Full time

We're looking for a highly motivated and organized individual to join our team as a Barista Maestro Manager. As a leader in our store, you'll be responsible for overseeing day-to-day operations and ensuring that our customers receive the best possible service.

Job Summary

This is a fantastic opportunity for someone who is passionate about coffee and people to take on a leadership role and develop their skills in a dynamic retail environment.

About the Job

As a Barista Maestro, you'll be responsible for managing the store's operations, including staff management, inventory control, and customer service. You'll also be expected to maintain high standards of quality and safety throughout the store.

Key Responsibilities
  • Manage the store's daily operations, including opening and closing procedures
  • Supervise and support a team of Baristas to ensure excellent customer service and high-quality products
  • Conduct regular stock takes and manage inventory levels to minimize waste and optimize sales
  • Maintain accurate records and reports to track store performance and identify areas for improvement
Requirements
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines
  • Knowledge of coffee production and brewing methods, with a passion for delivering high-quality products
  • Ability to work effectively in a fast-paced environment, with a strong focus on customer satisfaction
What We Offer
  • A competitive hourly rate of £12.33-13.33, rising with training to £12.83-13.83 (dependant store location)
  • Ongoing training and development opportunities to help you grow in your career
  • A fun and supportive work environment where you can make a real difference

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