Festive Retail Sales Associate

2 weeks ago


Sheffield, Sheffield, United Kingdom Jo Malone London Full time
About Jo Malone London

Jo Malone London is a renowned luxury fragrance and skincare brand that embodies the essence of high-end retail. As a Christmas Team Member, you will be part of a dynamic team that shares a passion for delivering exceptional customer experiences and driving sales during the peak trading period.

Job Summary

We are seeking a Festive Retail Sales Associate to join our team in Sheffield, UK. This is a full-time, variable shift role that requires flexibility to work across peak hours in the six weeks leading up to Christmas.

About the Role

As a Festive Retail Sales Associate, you will be responsible for delivering exceptional customer experiences, building rapport, and exceeding expectations. You will contribute to daily and weekly store targets, support colleagues, and work as part of a team focused on creating a memorable customer experience. Key responsibilities include:
  • Delivering exceptional customer service, educating customers on product features and benefits
  • Contributing to daily and weekly store targets during peak trading hours
  • Supporting colleagues and working as part of a team to create a memorable customer experience

Key Skills and Qualifications

We are looking for a passionate and enthusiastic individual who is a great communicator, able to positively engage with customers. The ideal candidate will have flexibility to work across peak hours, a positive outlook, and a can-do attitude. Previous retail, sales, or customer service experience is desirable.

Benefits

We offer a range of benefits, including flexibility in rotas and contracts, staff discount of up to 50% off, and brand incentives such as commission structures and referral bonuses.

Location

This role is based in Sheffield, UK, and is a full-time, variable shift position. We are an equal opportunities employer and welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Estimated salary: £25,000 - £30,000 per annum.

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