Sales Estimator Position

2 weeks ago


Allington, United Kingdom Macfarlane Packaging Full time
About Macfarlane Packaging

We are a growing organization committed to customer satisfaction, sustainability, and continual improvement. Our fast-paced, results-driven approach creates a highly collaborative and supportive workplace where you can grow and develop your career.

Role Overview

This is an exciting opportunity to join our small and conscientious sales team as a Sales Estimator. As a key member of the team, you will be responsible for managing customer enquiries and requests, providing excellent customer service, and contributing towards our sales target.

Key Responsibilities
  • Manage customer communications, ensuring professionalism, politeness, and productivity.
  • Demonstrate exceptional customer service skills.
  • Take ownership of customer briefs, producing accurate estimates using bespoke software applications (full training provided).
  • Coordinate each stage of the enquiry process from brief and design through to order and delivery.
  • Follow up on quotes in a timely manner to achieve orders.
  • Prioritize workload with attention to detail and multi-tasking.
Requirements

To be successful in this role, you will have:

  • Excellent communication skills for building strong relationships with customers, suppliers, and colleagues.
  • A high level of numeracy and literacy.
  • The ability to follow procedures and processes accurately.
  • Good presentation and punctuality.
What We Offer

You will receive a competitive basic salary of £26,000, alongside a generous annual bonus scheme. Additional benefits include:

  • Annual bonus scheme.
  • 23 days annual leave plus all public/bank holidays.
  • Long service awards (10-40 years).
  • Contributory pension scheme.
  • Free on-site parking.
  • Employee assistance programme (EAP) to support well-being and address any issues.


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