Business Change Specialist

1 week ago

Bingley, Bradford, United Kingdom Damart Full time
About Damart

We are a leading provider of fashion, footwear and home & garden products aimed at the senior customer market. Our excellent reputation stems from the key benefits we offer our customers – outstanding value for money, excellent customer service, speedy delivery and comfortable, stylish clothing.

We are passionate about our customers and are focused on putting them at the heart of everything we do. As a Business Analyst, you will play a key role in helping us achieve this goal.

Job Overview

We have a fantastic opportunity for a Business Analyst to join our Business Change Team at Damart. The role will be responsible for managing a wide range of initiatives from system changes to transformation activities, covering different business areas and functions.

As a Business Analyst, you will work closely with stakeholders to gather, understand and document detailed business requirements, identifying impacts on IT systems, business processes, data and people. You will also analyse, challenge and document system and business processes and identify where improvements can be made.

Key Responsibilities
  • Work with stakeholders to gather and document business requirements, identifying impacts on IT systems, business processes, data and people.
  • Analyse and challenge system and business processes to identify areas for improvement.
  • Be the link between IT and business teams throughout the lifecycle of the change.
  • Create and update project documentation, including progress against milestones, status, resource requirements, issues, risks and dependencies.
  • Lead workshops with stakeholders to capture and challenge business requirements.
  • Play a key role in creating test plans and coordinating the design and execution of test scenarios and test scripts.
  • Act as a coach to project team members to explain and direct the implementation of project methodology, documentation and change management tools.
  • Feed into business cases and cost benefits analysis to ensure changes are fit for purpose and benefits are realised.
Requirements
  • Comprehensive experience in a business analyst role, ideally in the retail sector.
  • Business and commercially minded with the ability to challenge the status quo and drive the business forward.
  • Strong communication and stakeholder management skills, collaborating effectively with colleagues at all levels.
  • Highly analytical mindset, able to analyse large data sets and propose data-driven solutions.
  • Practical experience in delivering complex projects and/or programmes of work.
  • Ability to bridge the gap between technical and business language.
  • Experience of leading technology change across software and infrastructure, using different project delivery methodologies.
  • Educated to degree level or equivalent experience.
Benefits
  • Access to 24/7 GP service through our Employee Assistance Programme.
  • A hybrid role, combining working in our UK head office and from home.
  • Free onsite parking and within 5 minutes' walk of Bingley train station.
  • Subsidised onsite canteen.
  • 50% Damart colleague discount and other retail discounts.
  • 31 days annual leave (including bank holidays).
  • Auto enrolment company pension.
  • Retail discounts and 20% off EE.
  • Salary sacrifice such as cycle to work, electronic vehicle leasing and buy & sell holidays.

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