Floor Manager

2 months ago


Cambridge, Cambridgeshire, United Kingdom AllSaints Full time
About the Role

We are seeking a highly motivated and experienced Floor Manager to join our team at AllSaints in Cambridge. As a key member of our store leadership team, you will be responsible for delivering exceptional customer service, leading and developing a high-performing sales team, and driving sales growth through effective visual merchandising and store operations.

Key Responsibilities
  • Lead and develop a high-performing sales team, providing coaching, guidance, and support to ensure excellent customer service and sales results.
  • Develop and implement visual merchandising plans to drive sales and enhance the customer experience.
  • Manage store operations, including inventory management, stockroom organization, and visual display.
  • Work closely with the management team to achieve sales targets, manage budgets, and implement business initiatives.
  • Proactively manage people matters, including performance management, attendance, and return-to-work interviews.
  • Create and implement floor plans and rotas to ensure efficient store operations and maximize sales potential.
Requirements
  • Proven experience in a retail leadership role, with a strong track record of delivering sales growth and customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Strong visual merchandising skills, with the ability to create engaging and effective store displays.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed business decisions.
  • Commitment to delivering exceptional customer service, with a focus on building strong relationships with customers and colleagues.
About AllSaints

AllSaints is a global fashion brand that is passionate about delivering exceptional customer experiences. We are committed to creating a diverse and inclusive workplace culture that values creativity, innovation, and collaboration. If you are a motivated and experienced retail professional who is passionate about delivering exceptional customer service and driving sales growth, we would love to hear from you.


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