Social Media Community Manager
4 weeks ago
We are seeking a highly skilled Social Media Community Manager to join our team at Next15. As a Social Media Community Manager, you will be responsible for implementing social strategies that connect with our audience, keeping brands active in relevant conversations, and ensuring followers receive fast and meaningful responses.
Key Responsibilities:
- Community Engagement: Develop and execute social media strategies that drive engagement and loyalty.
- Community Building & Moderation: Engage with audiences, manage conversations, and foster positive interactions that turn casual followers into faithful advocates.
- Crisis Management & Feedback Handling: Handle negative feedback with a steady hand and thoughtful tone, using community insights to refine content and strategy.
- Performance & Insights: Track engagement metrics, community health, and overall performance, using those insights to adjust and improve.
- Trend Awareness & Innovation: Stay up-to-date with social media trends and platform updates, ready to jump into trending conversations and bring new ideas to the table.
Requirements:
- 23 years of experience in social media management or community management, ideally in an agency setting or managing multiple brands.
- Experience creating and executing community management outreach strategies that drive engagement and loyalty.
- Excellent writing skills, with the ability to craft brand-appropriate responses and content that is both engaging and strategic.
- A knack for identifying trending topics and real-time opportunities that align with brand values.
- Demonstrated experience with social media metrics, community engagement tracking, and using data to refine strategies.
- Crisis management experience, responding effectively to customer feedback and managing online reputation.
- Proficiency with social media management tools (e.g. Sprout Social, Hootsuite) and platform insights.
- A collaborative mindset and experience working across cross-functional teams (creative, strategy, accounts).
What We Offer:
- Unlimited holiday.
- Free breakfast in the office.
- Perkbox.
- Auto-enrolment pension with up to 8% contribution.
- Regular socials and team-building sessions.
- Annual salary review and quarterly performance reviews.
- Choice of company Apple MacBook Pro or PC.
- Hybrid office working (approx. 2 days in the office, 3 days at home, flexible).
We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that we do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
-
Social Media Strategist
1 month ago
London, Greater London, United Kingdom Simply Social Full timeJob Title: Social Media StrategistLocation: London, UKCompany: Simply SocialWe are seeking a passionate and experienced Social Media Strategist to join our team based out of London. As a key member of Simply Social, you will work with both new briefs and existing clients, creating and implementing innovative social media strategies that enhance brand...
-
Senior Social Media Strategist
1 month ago
London, Greater London, United Kingdom Social Element Full timeSenior Social Media StrategistWe are seeking a highly skilled Senior Social Media Strategist to join our team at Social Element. As a key member of our team, you will be responsible for developing and implementing social media strategies that drive business results for our clients.Your primary focus will be on creating and executing social media plans that...
-
Social Media Community Manager
3 weeks ago
London, Greater London, United Kingdom Frasers Group Full timeJob Title: Social Media Community ManagerDescription:We are seeking a highly skilled and motivated Social Media Community Manager to join our team. As a key member of our digital marketing team, you will be responsible for developing and executing social media strategies to engage our online community and drive business results.Key Responsibilities:Develop...
-
Social Media Community Manager
2 weeks ago
London, Greater London, United Kingdom Next15 Full timeJob Title: Social Media Community ManagerAbout the Role:We are seeking a highly skilled Social Media Community Manager to join our team at Next15. As a Social Media Community Manager, you will be responsible for implementing social media strategies that connect with our audience, keep our brands active in relevant conversations, and ensure followers receive...
-
Social Media Community Manager
4 weeks ago
London, Greater London, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly motivated and creative Social Media Community Manager to join our team at Frasers Group. As a key member of our digital marketing team, you will be responsible for developing and executing social media strategies to engage with our audience and drive business results.Key ResponsibilitiesDevelop and curate content for our...
-
Social Media Community Manager
4 weeks ago
London, Greater London, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly motivated and creative Social Media Community Manager to join our team at Sports Direct. As a key member of our digital marketing team, you will be responsible for developing and implementing social media strategies to engage with our audience and drive business results.Key ResponsibilitiesDevelop and curate content for...
-
Senior Social Media Director
4 days ago
London, Greater London, United Kingdom The Social Shepherd Full timeAbout Us - The Social ShepherdWe are a Social-first agency dedicated to helping global brands and high-growth scale-ups accelerate their business growth through innovative social media strategies.Our team of 70+ professionals across Bath, London, and New York is committed to delivering industry-leading campaigns that drive real results.Our Service...
-
Creative Director
4 days ago
London, Greater London, United Kingdom Born Social Full timeAbout the Role:This is a unique opportunity to lead the creative direction of our social media campaigns, working closely with our team to develop innovative and engaging content.Your Responsibilities:Develop and maintain the creative vision for our social media strategy, ensuring consistency across all campaigns.Lead a team of creatives to deliver...
-
Social Media Content Producer
3 weeks ago
London, Greater London, United Kingdom Bauer Media Group Full timeAbout the RoleThe Senior Social Media Producer will be responsible for planning and creating digital content for Absolute Radio, working closely with the Dave Berry Breakfast Show team to create engaging online content. This role involves developing and producing social media content, including videos, graphics, and written posts, to drive engagement and...
-
Head of Brand and Social Media
1 month ago
London, Greater London, United Kingdom Media IQ Recruitment Ltd Full timeJob Title: Head of Brand and Social MediaMedia IQ Recruitment Ltd is seeking a highly skilled and experienced Head of Brand and Social Media to join their team. The successful candidate will be responsible for developing and executing a comprehensive social media strategy that aligns with the company's brand and marketing objectives.Key...
-
Senior Social Media Strategist
4 weeks ago
London, Greater London, United Kingdom The Social Element Full timeAbout The RoleWe are seeking a highly skilled Senior Social Media Strategist to join our team at The Social Element. As a key member of our social media team, you will be responsible for developing and implementing social media strategies that drive business results for our clients.Key ResponsibilitiesDevelop and execute social media strategies that align...
-
Strategic Social Media Leader
1 week ago
London, Greater London, United Kingdom The Social Shepherd Full timeSenior Social Media Manager Opportunity at The Social ShepherdWe are seeking a highly skilled Senior Social Media Manager to lead our social media team in London. As a key member of our team, you will be responsible for developing and executing organic social strategies for our clients, delivering high-quality output and enhancing client relationships.Key...
-
Strategic Director
1 week ago
London, Greater London, United Kingdom FABRIC SOCIAL Full timeJob DescriptionFabric Social is a fast-growing social media agency that's shaping the industry. As an Associate Director, you'll play a key role in driving our success.This leadership position will focus on developing and refining our client services approach across paid and organic social media. You'll act as senior counsel to key clients, overseeing...
-
Social Media Community Manager
1 month ago
London, Greater London, United Kingdom Publitek Full timeCommunity Manager RoleWe're seeking a skilled Community Manager to join our team at Publitek. As a Community Manager, you'll be responsible for implementing social strategies that connect with our audience, keeping brands active in relevant conversations, and ensuring followers receive fast, meaningful responses.Key Responsibilities:Develop and execute...
-
Senior Social Media Producer
4 weeks ago
London, Greater London, United Kingdom Bauer Media Group Full timeAbout the Role:We are seeking a highly skilled and experienced Digital Content Creator to join our team at Absolute Radio. As a Senior Social Media Producer, you will be responsible for planning and creating digital content for one of the UK's biggest radio networks. This exciting opportunity will involve collaborating with our presenters and guests to...
-
Media and Communications Recruitment Manager
5 days ago
London, Greater London, United Kingdom MEDIA CONTACTS Full timeWe are seeking an experienced recruiter to join our dynamic PR & comms team at Media Contacts, a leading recruitment consultancy for the media and communications industry. With over thirty years of experience, we pride ourselves on delivering exceptional results for our clients and candidates.About the RoleThis is an excellent opportunity for an established...
-
Social Media Communications Lead
4 weeks ago
London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled and experienced Social Media Communications Lead to join our team at Amazon UK Services Ltd. in the UK.Key ResponsibilitiesLead the development and execution of social media strategy, campaigns, and content across the UK, working with agency partners, internal stakeholders, and wider Comms teams.Collaborate with...
-
Social Media Communications Specialist
3 weeks ago
London, Greater London, United Kingdom British Red Cross Full timeJob Title: Social Media Communications SpecialistAt the British Red Cross, we're looking for a skilled Social Media Communications Specialist to join our team. As a key member of our Communications and External Affairs Team, you'll be responsible for developing and managing our corporate social media accounts, building engagement, and encouraging people to...
-
Social Media Community Builder
2 weeks ago
London, Greater London, United Kingdom Next15 Full timeAbout CubakaWe are an award-winning Social Media agency based in the UK, working with renowned brands such as Virgin Mattel, Linda McCartney Foods, and Avanti West Coast Trains. Our team consists of a friendly mix of Strategists, Creatives, Account Managers, Media Planners, and Buyers, all united by our goal of creating captivating social media content that...
-
Social Media Communications Specialist
4 weeks ago
London, Greater London, United Kingdom Grohe AG Full timeSocial Media and Communications Internship OpportunityGROHE UK Limited, a leading global brand for complete bathroom solutions and kitchen fittings, is seeking a motivated and creative third-year Social Media/Communications Intern to enhance our social media presence and support in driving and executing our overall internal and external communications...