Café Attendant

Are you passionate about delivering exceptional customer experiences? As a valued member of our café team, you will play a key role in making a positive impact on our customers' lives. This involves a mix of cooking, customer service, and maintaining a clean and safe environment.

• Cleaning and maintaining kitchen equipment and utensils is an essential part of this role, ensuring the highest standards of food safety and hygiene are met.
• Familiarizing yourself with operational policies and procedures, including food safety regulations and recording daily activities, will help you to effectively manage your time and resources.
• Implementing first-in, first-out (FIFO) stock rotation will ensure that fresh food products are always available for our customers.
• Receiving deliveries and storing food safely requires attention to detail and a commitment to maintaining high standards.
• Familiarity with our menu and serving food as intended will help you to deliver exceptional customer experiences.
• Maintaining high standards and ensuring all food products are available requires effective planning and organization skills.
• A strong ability to address customer complaints and share information with the Café Manager is also essential in this role.

In addition to a great work-life balance, we provide excellent benefits that make working at our café a rewarding experience.

• Flexible working arrangements from day one will give you the autonomy to manage your workload effectively.
• A retirement savings plan will help you to secure your financial future.
• Life Assurance provides peace of mind for you and your loved ones.
• An exclusive deals website for discounts on everyday purchases, treats, and utility bills will save you money and enhance your lifestyle.
• Uniforms provided and supportive policies for life's moments will make you feel valued and supported.
• Holiday entitlement starting at 28 days (including Bank Holidays) will give you time to relax and recharge.
• Access to colleague networks promoting diversity and inclusivity will foster a sense of community and belonging.

We have over 316 cafes across the country, working together to deliver excellent customer experiences. Our teams celebrate diversity and strive to create a workforce that reflects our customers worldwide.

We're proud to be accredited Disability Confident Leader and committed to a fully inclusive recruitment process. In line with market rates, we offer a competitive salary of £9.50 per hour.