Retail Team Leader
5 days ago
At Seasalt Limited, we're seeking a highly skilled and experienced Retail Team Leader to join our Guildford team on a permanent basis. This is an exciting opportunity for a retail professional to take the next step in their career and lead a successful store team.
Salary and BenefitsThe salary for this role is £26,500 per annum, dependent on experience. In addition to a competitive salary, you'll also enjoy a range of benefits, including:
- 34 days paid annual leave, increasing with length of service
- A Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling
- A Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- A Pension Scheme with generous 7% employer contributions
- A Life assurance programme
- Dedicated learning and development opportunities, including specialist training, coaching opportunities, and professional qualification support
As a Retail Team Leader at Seasalt, you'll play a key role in driving sales, profitability, and consistent KPI achievement within the store. Your responsibilities will include:
Key Responsibilities- Assisting the Store Manager in creating a service culture within the store team that puts the customer at the heart of everything they do
- Enabling the store team on how to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases
- Supporting the Store Manager with recruitment, working together to build a diverse and passionate team
- Being a great role model, driving store sales, profitability, and consistent KPI achievement, understanding what is required to drive performance
- Coaching and developing the store team through regular 121's, supporting with development plans when appropriate
- Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities to sales for the business
- Implementing store visual merchandising, windows standards, and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Utilising all product information to maximise sales opportunities
- Managing store operations such as management of stock, loss prevention, escalation and incident reporting, health and safety, GDPR, cash handling, key holder responsibilities, and store safety standards amongst others
- Being a key-holder for the store and having sole responsibility for running the store when required
To be successful in this role, you'll need:
- Previous experience in leading a team at supervisor level or above, preferably in a retail or equivalent environment where you drove key KPI achievement and managed budgets
- Excellent communication skills, with the ability to build a culture of trust and coach and develop your team
- A passion for inspiring your team to exceed sales and maximise profitability
- Exceptional retail skills, product knowledge, and commercial know-how
At Seasalt, we offer a supportive and inclusive work environment that values diversity of thought and encourages growth and development. Our commitment to our people is reflected in our range of benefits and opportunities for learning and development. If you're passionate about retail and want to take your career to the next level, we'd love to hear from you.
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