Sales and Service Expert

1 week ago


Inverness, Highland, United Kingdom NEXT Full time
About the Role

We are seeking a highly skilled Sales and Service Expert to join our dynamic team at NEXT. As a key member of our store operations, you will play a crucial role in ensuring that our products are available to customers quickly and efficiently.

Key Responsibilities:
  • Process stock accurately and to the highest standard, including scanning, unpacking, hanging, size cubing, and putting stock away.
  • Ensure all stock is presented attractively and placed on sales floors or stored correctly.
  • Maintain operational areas of the store clean, tidy, and organized.
  • Provide fast and friendly service to customers from back or front areas of the store, working on the sales floor as needed.
About You

To be successful in this role, you will need to possess excellent communication skills, be friendly, calm, and efficient, even during busy periods. You must also be accurate, thorough, and well-organized, with attention to detail.

You should be able to work independently, take pride in your work, and approach tasks with energy, pace, and enthusiasm. Flexibility, supportiveness, and a willingness to go the extra mile for your team and customers are essential.

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment.

What's Next

As part of your application, you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will review the successfully completed applications and contact those who match the job criteria closest to arrange an initial interview.



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