Digital Experience Specialist

3 days ago


Lisburn, United Kingdom 畅敲潭整 Full time

At MoonPay, we're building the future of Web3 and digital ownership. We're seeking a Digital Experience Specialist to ensure best-in-class support for our customers.

Company Overview

MoonPay is a global team imagining and building the products and culture of tomorrow. We're driven by our deep belief that blockchain technology will become the status quo, so we commit all our talent to creating the best web3 experiences for everyone, everywhere.

We are a company that values diversity and inclusion in the workplace and are a proud equal opportunity employer.

Salary and Benefits

We offer a competitive salary of approximately $85,000 per year, depending on location and experience. In addition, you'll receive a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

Job Description

This is a 6-month contractor role, with an opportunity to become a full-time, salaried employee. As a Digital Experience Specialist, you'll provide support to global MoonPay customers across multiple channels (email, chat, voice, social), while also acting as a subject matter expert that owns processes and drives improvements in your space.

Required Skills and Qualifications

You'll need experience in Customer Support, Customer Success, and/or Operations, as well as familiarity with support CRM systems. Please let us know if you require any accommodations for the interview process.



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