ICT and Media Support Specialist

2 months ago

Harrow, United Kingdom Harrow Council Full time

About the Role

Harrow Council is seeking a highly motivated and organized ICT and Media Technician to join our team. As a key member of our technical support team, you will be responsible for providing efficient and effective ICT and Media technical support services to all school users.

Key Responsibilities

  • Provide technical support and maintenance for school ICT systems, including hardware, software, and network infrastructure.
  • Develop and implement strategies to promote the effective use of social media tools in the curriculum and to market the school.
  • Collaborate with teachers and staff to identify and resolve technical issues, and provide training and support as needed.
  • Develop and maintain a strong understanding of current technologies and trends in ICT and media, and apply this knowledge to improve the school's technical capabilities.

Requirements

  • Strong technical skills, including experience with hardware, software, and network infrastructure.
  • Excellent communication and interpersonal skills, with the ability to work effectively with teachers, staff, and students.
  • Ability to work independently and as part of a team, with a strong focus on customer service and support.
  • Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional development opportunities, including training and certification programs.
  • A strong commitment to customer service and support, with a focus on delivering high-quality technical support services.

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