Independent Investigation Officer
3 weeks ago
We are seeking an Independent Investigation Officer to join our team at Liquid in Southwest London. This is an exciting opportunity to work as a Complaints Resolution Manager, where you will play a key role in delivering first-class customer service and resolving complex complaints.
As a Complaints Resolution Manager, you will manage and carry out independent investigations into complex cases and formal complaints throughout the customer journey to resolution. You will ensure that complaints are correctly acknowledged and responded to in line with the Housing Ombudsman Complaints Handling Code and Complaints Policy.
This is a fixed term contract or ongoing temp position, paying £32,932 per annum (temp equivalent) with hybrid working arrangements. Interviews will be taking place this week, so if this opportunity interests you, please apply today.
The successful candidate will have experience of dealing with complex case management and using a Customer Relationship Management (CRM) system. They will also possess excellent communication skills and be able to work effectively with senior stakeholders across the business.
You will work closely with other teams to respond to enquiries from Councillors, MPs, and the Housing Ombudsman within agreed timescales. You will identify any trends within the complaints process and raise these with the Complaints and Complex Case Manager to prevent further complaints and service failure.
In addition to your technical skills and experience, you will bring a customer-centric approach to your work, ensuring that a great response is provided to customers in line with the Housing Ombudsman Complaint Handling Code and Complaints policy.
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Qc Officer
21 hours ago
Teddington, United Kingdom CK GROUP Full timeCK Group are recruiting for a QC Officer to join a contract testing company at their site based in London on a full time, permanent basis. **The Company**: Our client is independent and prides itself in providing a high quality, reliable analytical service. They consider themselves leaders in testing of raw materials and finished products. They build...
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Qc Officer
3 days ago
Teddington, United Kingdom Lilium Direct Ltd Full timeA busy contract analytical laboratory based in Teddington, currently has an exciting opportunity for a QC Officer to join the team on a full-time permanent basis. **Job title**: QC Officer **Location**: Teddington, Middlesex TW11 **Salary**:£30,000 to £34,000 per annum depending on experience In this role you will provide administrative QC support to a...
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Complaints Resolution Manager
3 weeks ago
Teddington, United Kingdom Liquid Full timeLiquid is currently recruiting for a Complaints Resolution Manager to join their team in Southwest London. This is a fantastic opportunity to work as an Independent Investigation Officer, where you will play a key role in managing and carrying out independent investigations into complex cases and formal complaints.The ideal candidate will have experience of...
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Finance Officer
1 day ago
Teddington, United Kingdom Butterworth Laboratories Full timeButterworth Laboratories, a busy contract analytical laboratory based in Teddington, currently has an exciting opportunity in the Finance Department for a Finance Officer to join the team, based at our Offices in Hampton, Middlesex. The company works primarily for the pharmaceutical industry in an independent capacity and prides itself in providing a high...
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Office Manager
3 days ago
Teddington, United Kingdom mbf. Full timeA Chartered & fully independent Financial Advisory practice based in Teddington is seeking to recruit a new hire into a key role. As the Office Manager you will have overall responsibility for organising and smooth running of the growing office. Duties will include: - Delegate work to staff and managing their workload and output; - File checks of new...
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Office Manager
22 hours ago
Teddington, United Kingdom SKILLFRAME Full time**Salary**:£30,000 - £32,000 + Bonus + Benefits **Contract**:Full-time permanent position. Flexible working pattern considered. Hybrid working (minimum 3 days in office) considered. Our client is an established, expanding company who has a strong reputation for delivering architectural solutions helping businesses to reduce carbon, energy and waste....
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Quotations Officer
3 days ago
Teddington, United Kingdom Office Angels Full time**Quotations Officer** **Teddington** **Permanent, Office based initially** **£23,000 to £25,000 plus bonus scheme, 25 days annual leave, pension, health insurance and performance related bonus!** **Hours: 9am to 5pm** **Start date: Asap!** **Overview**: An amazing opportunity for an enthusiastic and ambitious **Quotations & Business Development...
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Public Engagement Officer
2 days ago
Teddington, Greater London, United Kingdom DiverseJobsMatter Full timeDiverseJobsMatter is a dynamic organization dedicated to making a positive impact through our work. We are seeking a skilled Public Engagement Officer to join our team and help us build relationships with our supporters and stakeholders.The Public Engagement Officer will be responsible for developing and implementing public engagement strategies, managing...
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Senior Facilities and Environmental Officer
1 month ago
Teddington, United Kingdom Butterworth Laboratories Full timeJob Title: Senior Facilities and Environmental Officer Industry: Analytical Chemistry Location: Teddington, TW11 8NY Salary: £40,000 to £43,000 per annum depending on experience + Discretionary bonus scheme Job type: Full-time, permanent Start date: ASAP Butterworth Laboratories is a busy contract analytical chemistry laboratory working primarily for...
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Senior Facilities and Environmental Officer
1 month ago
Teddington, United Kingdom Butterworth Laboratories Full timeJob Title: Senior Facilities and Environmental OfficerIndustry: Analytical ChemistryLocation: Teddington, TW11 8NYSalary: £40,000 to £43,000 per annum depending on experience + Discretionary bonus schemeJob type: Full-time, permanentStart date: ASAPButterworth Laboratories is a busy contract analytical chemistry laboratory working primarily for the...
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Senior Facilities and Environmental Officer
2 weeks ago
Teddington, United Kingdom Butterworth Laboratories Full timeJob Description Job Title: Senior Facilities and Environmental Officer Industry: Analytical Chemistry Location: Teddington, TW11 8NY Salary: £40,000 to £43,000 per annum depending on experience + Discretionary bonus scheme Job type: Full-time, permanent Start date: ASAP Butterworth Laboratories is a busy contract analytical chemistry laboratory...
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Health and Safety Officer
6 months ago
Teddington, United Kingdom Department for Business and Trade Full time**Details**: **Reference number**: - 343775**Salary**: - £43,007 - £46,715- Specialist Government Science & Engineering allowance: £5150- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - Competition, Markets and Regulatory Reform Group**Type...
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Senior Facilities and Environmental Officer
2 weeks ago
Teddington, United Kingdom Butterworth Laboratories Full timeJob Title: Senior Facilities and Environmental OfficerReady to make your application Please do read through the description at least once before clicking on Apply.Industry: Analytical ChemistryLocation: Teddington, TW11 8NYSalary: £40,000 to £43,000 per annum depending on experience + Discretionary bonus schemeJob type: Full-time, permanentStart date:...
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Senior Laboratory Operations Officer
1 week ago
Teddington, Greater London, United Kingdom Butterworth Laboratories Full timeAbout the OpportunityWe are excited to offer a challenging and rewarding role as Senior Laboratory Operations Officer at Butterworth Laboratories.Job Description:As a key member of our team, you will be responsible for managing facilities maintenance and repair activities, ensuring compliance with health and safety legislation and company policies,...
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Compliance and Security Officer
3 weeks ago
Teddington, Greater London, United Kingdom NPL Full timeAbout NPLNational Physical Laboratory (NPL) is a leading research facility that sets global standards in science.We have a strong focus on employee safety and security, regardless of work location or premises.Job SummaryThis role is responsible for overseeing physical security and compliance within NPL, ensuring that new facilities are designed and...
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Senior Enforcement Officer
6 months ago
Teddington, United Kingdom Department for Business and Trade Full time**Details**: **Reference number**: - 339370**Salary**: - £36,583 - £38,272- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - Competition, Markets and Regulatory Reform Group**Type of role**: - Operational Delivery - Science**Working...
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Complaints Resolution Specialist
3 days ago
Teddington, United Kingdom Howells Solutions Limited Full timeAbout the RoleThe Resident Liaison Officer will play a key role in ensuring that residents' concerns are addressed promptly and efficiently. You will be working closely with the Repairs and Maintenance team to resolve issues and improve our service delivery.Investigate and register all complaints in accordance with company proceduresRespond to expressions of...
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Senior Facilities and Environmental Officer
2 months ago
Teddington, United Kingdom CV-Library Full timeJob Title: Senior Facilities and Environmental Officer Industry: Analytical Chemistry Location: Teddington, TW11 8NY Salary: £40,000 to £43,000 per annum depending on experience + Discretionary bonus scheme Job type: Full-time, permanent Start date: ASAP Butterworth Laboratories is a busy contract analytical chemistry laboratory working primarily...
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Senior Facilities and Environmental Officer
1 month ago
Teddington, United Kingdom Butterworth Laboratories Full timeJob Title: Senior Facilities and Environmental Officer Industry: Analytical Chemistry Location: Teddington, TW11 8NY Salary: £40,000 to £43,000 per annum depending on experience + Discretionary bonus scheme Job type: Full-time, permanent Start date: ASAP Butterworth Laboratories is a busy contract analytical chemistry laboratory working primarily for the...
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Clinical Improvement Support Officer
5 days ago
Teddington, United Kingdom Hounslow and Richmond Community Healthcare NHS Trust Full timeAn exciting opportunity has arisen to take up a new role as the Clinical Improvement Support Officer. We are looking for a highly motivated individual who has a full range of administration abilities and has the confidence to work autonomously within a busy team and enjoys the challenge of supporting practitioners to improve clinical practice. Main...