Security Officer: Enhance Safety and Service
4 weeks ago
About the Role: We are seeking a diligent Security Officer to join our team at The Piazza Shopping Centre, ensuring the safety and security of all visitors, staff, and assets.
Job Summary:
The successful candidate will be responsible for patrolling the premises, monitoring surveillance equipment, responding to incidents, and providing excellent customer service to maintain a safe shopping environment. They will also be expected to conduct regular foot patrols, operate and monitor CCTV systems, alarms, and other security equipment, respond to emergencies, and maintain accurate records of incidents and patrols.
Key Responsibilities:
- Patrolling and Surveillance: Conduct regular patrols of the shopping centre, including car parks, to deter criminal activity and ensure a safe environment. Monitor and operate CCTV systems, alarms, and other security equipment to detect and respond to suspicious activities.
- Incident Response: Respond quickly and effectively to emergencies, including first aid situations, fire alarms, theft, and other security incidents. Escalate issues to the relevant authorities as needed.
- Access Control and Customer Service: Monitor and control access to restricted areas, ensuring only authorized personnel are allowed entry. Provide assistance and information to visitors and staff, maintaining a visible and approachable presence.
- Reporting and Collaboration: Maintain accurate and detailed records of incidents, observations, and patrols. Submit daily activity reports to the Security Supervisor/Manager. Work closely with law enforcement, emergency services, and shopping centre management to ensure coordinated responses to security issues.
Requirements and Qualifications:
- Essential Qualifications: Valid SIA (Security Industry Authority) licence and previous experience in a security role, preferably within a retail or shopping centre environment.
- Desirable Skills: Experience with CCTV operation and monitoring, conflict resolution training, and familiarity with the local area and its security challenges.
Working Conditions and Benefits:
- Hours and Physical Requirements: Shift work, including evenings, weekends, and public holidays. Ability to stand, walk, and patrol for extended periods.
- Benefits: We offer a range of benefits, including 24/7 GP, mental health support, get fit programme, financial and legal support, cycle to work scheme, and access perks at work.
Estimated Salary: £12.00 per hour
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