Store Leadership Expert

4 days ago


Bristol, Bristol, United Kingdom Hotel Chocolat Group plc Full time
About This Role

Hotel Chocolat has established a strong position as the premium chocolate brand in the UK.

We are seeking a Store Manager to support and lead the retail team, working closely with the Assistant Store Manager.

The ideal candidate will be flexible, able to work various shifts including weekends and evenings.

As a people-focused leader with passion for our products and values, you will drive the team both operationally and commercially to achieve sales and deliver exceptional customer experiences.

  • Support the Store Manager in providing excellent leadership to inspire, coach, and develop team members to meet performance goals through effective communication of the Hotel Chocolat vision and values.
  • Drive store sales and profit plan, taking action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to the team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers, and marketing initiatives.
What We Offer
  • Incentives based on performance.
  • 50% unlimited staff discount to treat yourself and your friends and family.
  • 70% discount off a stay in our Hotel in St Lucia.
  • We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working.

We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work.

Please note, our stores are open seven days a week including weekends and evenings.



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