Digital Transformation Leader
1 week ago
**About the Role**
FDM Group Ltd., a leading business and technology consultancy, is seeking an experienced IT Service Asset and Configuration Management (SACM) Operations Lead to spearhead the development of the SACM function for a global public sector client. This 6-month contract has potential for extension and will be a hybrid role based in Leeds.
The successful candidate will be responsible for planning, managing, and maturing a new IT Asset Management and SACM capability for the digital and technology estate. This includes designing, delivering, and operating standard and non-standard IT asset management services. The role holder must establish and maintain effective processes and practices that ensure accurate and up-to-date configuration of all assets and services, enabling efficient service delivery.
This role requires a combination of technical expertise, leadership skills, and strategic thinking to contribute to the overall success of FDM's IT Service Management initiatives.
Key Responsibilities:- Collaborate with key stakeholders to understand business requirements and translate them into SACM processes.
- Lead and mentor a team of SACM professionals, providing guidance and support.
- Work closely with procurement and commercial teams to optimise spend and reduce wastage.
- Oversee the identification, control, and status accounting of configuration items throughout their lifecycle.
- Conduct regular audits of the CMDB to verify the accuracy of configuration data.
- Develop and maintain relevant metrics and key performance indicators for SACM.
We are looking for a proven IT SACM professional with strong knowledge of the ITIL framework and practices. Familiarity with automation tools for configuration management is essential. Project management skills and senior management experience across digital operations are also required. The ideal candidate should have a strong understanding of transformation practices and continually evolving organisations.
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