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Bar Team Leader
2 months ago
The Belfry Hotel & Resort is a renowned hospitality destination, boasting 300+ luxurious bedrooms and suites, multiple dining and entertainment options, and world-class golf courses.
Job SummaryWe are seeking a skilled and experienced Meetings and Events Team Leader to join our vibrant team. As a key member of our events team, you will be responsible for ensuring seamless event execution, delivering exceptional guest experiences, and driving team performance.
Key Responsibilities- Verify event details with customers, ensuring accurate information is shared with relevant departments.
- Monitor setup teams to guarantee high-quality event execution and room setup.
- Meet and greet company organizers, providing a warm welcome to the hotel.
- Address customer complaints and issues promptly, resolving them with minimal inconvenience.
- Develop and maintain effective communication channels, including shift handovers.
- Train and coach staff to maximize performance and achieve 100% guest satisfaction.
We are looking for a candidate with proven experience in a meeting and events role, excellent communication skills, and a passion for delivering exceptional guest experiences.
What We OfferThe Belfry Hotel & Resort is committed to supporting the growth and development of our team members. We offer on-the-job coaching, in-house training, and access to our online learning platform, The Belfry Campus. We also provide apprenticeships, a LEAD development program, and a range of wellbeing initiatives, including mental health support and access to funded counseling.
Join our community of like-minded individuals who value collaboration, innovation, and excellence. If you're seeking a challenging and rewarding role where you can make a lasting impact, we encourage you to apply.
