Leadership Development Manager
1 month ago
Job Overview: We are seeking an experienced Shift Supervisor to join our team at EG Group in Barrow-in-Furness. This is a fantastic opportunity for someone looking to take the next step in their leadership career.
About the Role:
We are looking for a skilled Shift Supervisor to oversee the daily operations of our Starbucks store. As a Shift Supervisor, you will be responsible for ensuring excellent customer service, maintaining high standards of store appearance and cleanliness, and managing a team of baristas to achieve sales targets.
Your Key Responsibilities:
- Lead by Example: Demonstrate excellent customer service skills and lead your team to deliver exceptional customer experiences
- Store Operations: Oversee the day-to-day running of the store, including opening and closing procedures, stock management, and cash handling
- Team Management: Supervise and motivate a team of baristas to achieve sales targets and improve productivity
- Safety and Security: Ensure the store is maintained to the highest standards of safety and security, adhering to company policies and procedures
What You'll Need:
- Excellent Communication Skills: Strong verbal and written communication skills to effectively manage a team and interact with customers
- Leadership Experience: Proven experience in a leadership or supervisory role, with a track record of achieving results and developing teams
- Customer Focus: Passionate about delivering exceptional customer experiences and exceeding customer expectations
- Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays
- Attention to Detail: High level of attention to detail and organizational skills to maintain accurate records and meet deadlines
Benefits:
- Competitive Salary: £12.25 per hour, with opportunities for overtime and bonuses
- Bonus Scheme: Quarterly bonus incentive to reward outstanding performance
- Opportunities for Growth: Career development opportunities within EG Group and Starbucks, with a focus on leadership development and succession planning
- Working Environment: Collaborative and dynamic working environment, with a strong focus on teamwork and customer satisfaction
- Employee Benefits: Access to employee discounts, staff recognition programs, and other benefits to support your well-being and job satisfaction
Please Note: As this is a food establishment, there may be potential exposure to allergens in the workplace. We strive to provide a safe working environment for all employees.
How to Apply: If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer experiences, please submit your application for this exciting opportunity.
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