Senior Insurance Operations Director

5 days ago


Bristol, Bristol, United Kingdom Meriden Media Full time

At Meriden Media, we are seeking a highly experienced Senior Insurance Operations Director to join our Claims Handling Department.

About the Team:

The Claims Handling Department provides managed claims services for top professional indemnity insurers, overseeing claims from first notification to resolution. The team operates with delegated authority on pre-litigated matters and supports the firm's insurance strategy, contributing referrals and expertise across the broader business.

  • Compliance & Quality Control: Enforce SLA and process compliance, supporting training, auditing, and adherence to regulatory requirements.

Ideal Candidate Profile:

  • Experience: Proven operational leadership within an insurance claims environment.
  • Qualifications: Relevant insurance or legal qualifications are an asset.

Estimated Salary Range: £60,000 - £80,000 per annum, depending on experience.

We offer a competitive salary package, including:

  • A comprehensive benefits scheme.
  • Flexible working arrangements.
  • Ongoing training and development opportunities.

DEI and Flexible Working:

We value diversity and flexibility, fostering an inclusive workplace. Adjustments and support for flexible working are available.



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